Manager, Distribution Design (Technical Customer Liaison)
Location: Hamilton, Brampton or Vaughan
Full-time, 35 hours/ week, Hybrid
At Alectra, we’re not just about powering communities; we’re about empowering our people. We prioritize well-being through a culture that fosters collaboration, innovation and continuous growth. We believe in providing a supportive and inclusive environment where everyone can thrive and make an impact.
Are you a dynamic leader with a passion for designing and overseeing electricity distribution systems?
The Manager, Distribution Design is responsible for providing leadership to the Distribution Design team. This role involves designing the company's distribution capital expenditures in system access, service, and renewal. Design activities include subdivisions, planned capital, customer capital, ICI/Layouts, and transit.
What you’ll do
Leadership and Team Development
Provide leadership and guidance to a diverse team of highly skilled technical professionals.
Oversee Design Supervisors and staff, fostering a strong team that embodies core values and cultural behaviors.
Coach and mentor staff through personal development, performance management, training, and resource planning.
Process and Project Management
Plan, schedule, organize, and assign capital work to ensure quality, accuracy, and adherence to procedures.
Manage work order processes, material schedules, cost estimating, permits, easements, project status, forecasts, variances, and closures.
Review and approve purchase requisitions, invoices, agreements, and contracts as necessary.
Contract and Performance Management
Procure and negotiate contracts for Distribution Capital work.
Manage contractor performance and costs, implement KPI measurements, and develop action plans for consistent performance.
Design and Compliance
Oversee project designs, ensuring conformance to standards, constructability, and industry regulations.
Collaborate with Asset Management to develop capital budgets, forecasts, and business cases for investments.
Interdepartmental Coordination
Work closely with Lines and Operations to ensure processes and communications are in place for successful capital portfolio execution.
Collaborate with Finance, Supply Chain Service, and Customer Service for efficient interdepartmental dependencies.
Budget and Financial Management
Manage departmental operating budget, track, monitor, and forecast spending.
Provide input for annual business plans.
Stakeholder Management and Continuous Improvement
Address escalated concerns, disputes, or issues from stakeholders such as customers, contractors, and regulatory bodies.
Develop and implement new or enhanced policies, procedures, and processes to improve operational effectiveness.
Ensure compliance with legislative, regulatory, and Health & Safety policies and standards.
Corporate Values and Conduct: Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus.
Other Duties: Perform additional tasks as assigned to support operational objectives
Who you are
Education & Technical Knowledge
A Bachelor’s degree in Electrical or Civil Engineering is considered an asset and will be given preference.
Must be a registered member of Professional Engineers Ontario (PEO) in good standing, hold a Limited License from PEO, or have the ability to obtain a Limited License.
Knowledge of Utility Work Protection Code, Occupational Health and Safety Act, and IHSA regulations.
Proficiency in Project Management disciplines.
Understanding of standards, design and construction practices, specifications, and materials.
Knowledge of Ontario Regulation 22/04 and technical specifications/standards (CSA, CEA, ESA).
Familiarity with system planning and utility distribution systems.
Experience in field construction and effective resource management.
Experience
Minimum of 10 years of professional experience, including 3 years in a management/supervisory role and 5 years in electrical distribution system design and construction.
Experience in a unionized utility environment is an asset.
Skills/Abilities/Competencies
Strong strategic, analytical, and planning skills.
Ability to lead change, engage, develop, and motivate teams.
Excellent written and presentation skills.
Capability to manage multiple projects and initiatives efficiently.
Proficient in conflict negotiation and resolution.
Valid “G” driver’s license required.
Where you will work
Hybrid: This role is based in a hybrid environment, allowing for a mix of remote and in-office work to support team collaboration and business needs.
Who we are
As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:
Safety: Stay aware, prevent risks and protect each other.
Respect: Value everyone, act honestly and foster inclusion.
Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.
Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.
Innovation: Drive growth by embracing change, creativity and continuous improvement.
Here’s why Alectra might be your ideal workplace:
We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.
We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.
We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:
Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.
Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.
Hybrid work environment (if applicable): Based on operational requirements, we offer flexible working arrangements that include working remotely or on-site.
At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.
Ready to Apply?
If this sounds like you and gets you excited, we’d love to hear from you! Simply click on the link below and click on the apply button to submit your resume and take the first step toward joining our team. *Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.*
https://jobs.dayforcehcm.com/en-US/alectra/CANDIDATEPORTAL/jobs/1183?src=Mearie
At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation during the process, please contact careers@alectrautilities.com. We will work with you to ensure your needs are being met to the point of undue hardship.
Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.
Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.
