Job Posting
Position Title: Manager, Program Delivery
GreenSaver is the oldest and largest Ontario organization dedicated to practical solutions in energy efficiency, with over 25 years experience and more than 60,000 completed residential and commercial energy efficiency projects. We are the industry leaders in energy assessments, draft-proofing, insulation and in the delivery of energy conservation programs on behalf of electric and gas utilities and government agencies. GreenSaver is also one of the most exciting corporations in the energy sector, growing continuously at a rate over and above similar organizations in the province. Currently, GreenSaver is providing energy conservation programs to over 50 Ontario Local Distribution Cos (LDCs).
Reporting to the Vice President, Operations, the Manager – Program Delivery leads the Programs Group in all aspects of Conservation Demand Management (CDM) Program Delivery for our utility clients across Ontario. This key role within the organization is responsible for leveraging GreenSaver’s existing processes, systems and standards to effectively deliver energy conservation results to clients.
Key Responsibilities
Successfully manage a portfolio of energy conservation programs and a team made up of program managers, administration staff, and various subcontractors
Maintain staff by recruiting, selecting, and training employees; developing personal growth opportunities while creating a positive work environment
Accomplish organizational goals by communicating job expectations; planning, monitoring, and appraising job results
Develop CDM Program delivery methodologies and integrate new business into the existing operational structure; coordinate team activities, and enforce systems, policies, procedures and standards relating to quality, productivity, and customer service
Establish targets related to CDM Program participation required to accomplish organizational and client expectations and lead the development and implementation of the strategic marketing and outreach plan
Provide support to staff in all aspects of the client relationship; including attending client meetings, resolving escalated client concerns, or other communication requirements to ensure a positive client experience at all times
Maintain professional, industry and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, implementing industry best practices, participating in professional societies
Other duties, as required
Required Skills, Knowledge and Characteristics
Strong communication, organizational, planning and analytical skills.
Highly developed, demonstrated team building skills with the ability to train, coach and provide feedback in a positive and constructive manner.
Ability to lead and coordinate the activities of a diverse, multi-disciplinary team.
Demonstrated ability to develop and maintain positive relationships with clients, partners and service providers.
Commitment to continuous improvement with the ability to increase productivity, improve methods, processes and team contributions in a changing environment
Qualifications and Experience
5 to 10 years of progressively responsible positions in program management, preferably related to the management and delivery of commercial, industrial and/or residential CDM Programs
Experience in developing and implementing Strategic Marketing & Outreach Plans to build market awareness and maximize program participation
Requires a Bachelors Degree in a related field (engineering, environmental science, business, marketing); a professional Engineering or Project Management designation will be considered a definite asset.
Experience in a rapid growth environment
Strong leadership, mentoring and team-building qualities.
Committed, tough-minded, pragmatic, performance-driven personality.
Excellent interpersonal skills with the ability to build and sustain relationships
A track record of good judgment and prudent risk taking
Compensation and Benefits
Competitive remuneration and both a standard benefits package and a GreenSaver ecoBenefits package will be offered to the chosen candidate.
If you feel that you have the skills and experience, required by this position, apply now by sending your resume to: hr@greensaver.org. GreenSaver appreciates all interest in this employment opportunity however only those candidates who best match the position requirements will be contacted for an interview. No phone calls please. More detailed information regarding GreenSaver can be found at http://greensaver.org.
July 22, 2015
