Posted On: August 20, 2019
Last Day to Apply: September 03, 2019
Billing and Settlement Department
Reporting to the Interim Manager of Customer Service & Billing, the Billing Supervisor will provide leadership, coaching and development opportunities for a team of Meter Data & Billing Coordinators. As the owner of all billing related activities, the Billing Supervisor will also ensure all business and regulatory objectives associated with billing requirements are achieved and maintained. The ideal candidate will have experience in creating a welcoming, positive, supportive and collaborative work environment by encouraging teamwork, creativity and excellence.
The successful applicant will possess a post-secondary education in a business related field or equivalent work experience and 3-5 years of supervisory or management experience in an Ontario electricity utility customer service or billing department. Working knowledge of all aspects of the Ontario electricity utility industry, particularly the Distribution System Code, Retail Settlement Code, Standard Supply Service Code, customer service rules and billing practices is required. Experience in the Harris NorthStar CIS is preferred. Demonstrated supervisory and advanced analytical and organizational skills, the ability to work creatively and independently are also essential to success in this position. Proficiency in MS Office is essential for success in the position. Applicants will be required to undergo skills assessment testing.
Qualified candidates are invited to send a detailed resume and cover letter by September 3, 2019 at 4:30 p.m., to the attention of:
Brantford Power Inc.
doc or rtf format please
Please indicate Billing Supervisor in the subject line
Information gathered relative to this position will only be used for candidate selection.
We thank each applicant for taking the time and effort to submit your resume, however, only candidates to be interviewed will be contacted.
Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.
August 20, 2019