Manager, System Control (West & East)

Alectra Utilities - Hamilton
Hamilton, Ontario
Locations: Hamilton, Vaughan

Last Day to Apply: April 14, 2021

The Opportunity

Job Posting Number:

2021-089 & 201-090


Manager, System Control (West)

Manager, System Control (East)


Hamilton (John) Vaughan (Cityview)

Reports to:

Director, Operations

Business Unit:

Network Operations


Control Room

Hours per Week:


Rate of Pay:

Commensurate with range and candidate’s experience

Number of Openings:





March 24, 2021


April 14, 2021

Position Purpose:

The Manager, System Control manages and administers the operation of the 24/7 distribution network to maintain an efficient and reliable supply of electricity.  This position optimizes the safety and performance of network assets through effective development and implementation of distribution system utilization programs and procedures. This role also leads their supervisors and staff complement in safe and efficient manner.


Technical Leadership

  • Leads and provides direction in the development and maintenance of outage management and distribution system utilization programs
  • Leads and provides technical direction toward compilation of reliability, feeder switches and customer statistics for system planning and customer outage inquires
  • Provides leadership input and requirements for the management and maintenance of the SCADA and OMS system
  • Provides the framework for dispatch services of operations on the distribution network
  • Performs other duties as assigned

 Strategic Planning and Leadership

  • Provides input to the development and implementation of emergency and system planning procedures, practices and training programs
  • Provides technical specifications, evaluation criteria and recommendations to ensure effective procurement of equipment
  • Provides input to annual business plans and budgets and manages resources accordingly
  • Researches, recommends and implements new or enhanced training, policies, procedures and processes to improve operational effectiveness

  Compliance and Risk Management

  • Ensures compliance to legislative, regulatory and Health & Safety policies, procedures and standards
  • Ensures operational compliance to all IESO Market Rules and the Ontario Reliability Compliance Program (ORCP)

 Relationship Management

  • Co-ordinates operating activities with customers, members of other departments and other controlling authorities
  • Maintains effective liaisons with Hydro One and IESO Operations representatives
  • Effectively participates with all Operations team members to ensure awareness of all operational issues

 Resource Management

  • Provides leadership and support to all employees engaged in the day-to-day activities of operating the distribution network to maintain a safe, reliable and efficient supply of electricity
  • Provides overall people leadership and direction through coaching, development, performance management and resource planning
  • Manages department projects and key initiatives to ensure quality and timely completion within budget

 Safety Leadership

  • Ensures all aspects of Company’s safety philosophy is executed and adhered to
  • Supports and promotes the corporate safety culture
  • Ensures all safety audits, work observations are completed and all incidents are investigated in a timely fashion


  • Bachelor’s degree or College diploma related to Electrical Engineering or recognized equivalent
  • Registered member of Professional Engineers Ontario (PEO) or Ontario Association of Certified Engineering Technicians and Technologists (OACETT) in good standing (preferred)
  • Must hold and maintain a valid class G driver’s license


  • Minimum 10 years’ experience including at least 5 years of supervisory experience, preferably in the electrical distribution industry
  • Experience in a unionized utility environment an asset

 Specialized Knowledge:

  • Good knowledge of the integrated bulk electrical system and components; generation, transmission, and distribution
  • Good knowledge of distributed energy resources and impact to distribution networks
  • Excellent knowledge of System Control and Data Acquisition (SCADA) systems
  • Excellent knowledge of customer and geographic information systems (GIS) and Outage Management System (OMS)
  • Excellent knowledge of the Electrical Utility safety rules and Utility Work Protection Code
  • Excellent knowledge of regulatory and governmental requirements (OEB Rules and Regulations, PIPEDA and OHSA)
  • Proficiency with MS Office applications 

How to Apply

If you would like to be considered for this position and meet the qualifications, please submit your resume by visiting our Careers page at

Should you have any questions regarding this opportunity, or need assistance in applying for the posting, please send your inquiry to 

You can also submit a resume for us to keep on file and review as new opportunities arise that might be the right fit for your skills and experience.

Alectra is an equal opportunity employer and is committed to providing a recruitment process that respects the dignity and independence of all candidates. Should you require accommodation at any stage in the recruitment, assessment and selection process please consult with Alectra’s People Team.

We thank all applicants for their interest in a career with Alectra. Only those selected for an interview will be contacted.


March 24, 2021

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