SUPERVISOR, CUSTOMER SERVICE
Oshawa Power, a subsidiary of Oshawa Power & Utilities Corporation, and affiliate of fiber optic, district energy and renewable generation businesses, is the local hydro-electric distribution company that supplies electricity to more than 58,000 customers in the city of Oshawa. Located just 45 minutes east of Toronto off the shores of Lake Ontario, Oshawa serves as the economic engine for the Durham Region. Home to Lakeridge Health, Durham College and Ontario Tech University, Oshawa boasts a diversified economy ranging from advanced manufacturing and power generation to information technology and transportation.
Oshawa Power maintains 1000 km of overhead and underground distribution lines within a 150 km2 service territory, operated at 44 and 13.8 kV, supplied by 9 distribution and 3 transmission substations. The organization is committed to the safe, reliable and efficient delivery of electricity through responsible financial management, strategic reinvestment and continuous innovation.
Position Summary:
We are looking for a dynamic individual with exceptional customer service and technical skills that will enable the modernization of our customer service model through engagement with staff, and a focus on activities and initiatives that will support the evolution of an exceptional customer experience.
Duties include:
Required Skills, Qualifications and Experience:
Other Success Factors:
Application Process:
Interested and qualified applicants are invited to submit their resume including work experience, education, and references by December 17, 2021 to: careers@opuc.on.ca
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Oshawa Power will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.