Customer Service Representative - Cash and Billing
 
We’re looking for a customer-focused, detail-oriented team member to join our Lakeland Power Customer Service team. In this role, you’ll be the first point of contact for customers by phone and email, helping resolve questions and keep accounts up to date in our billing system. You’ll also support daily cash handling and assist with billing processes. If you’re organized, reliable, and enjoy problem-solving, this is a great opportunity to build your skills in a supportive environment. 
What you’ll do:

Respond to customer inquiries by phone and email in a friendly, professional way
Resolve customer questions, requests, and concerns efficiently
Process service applications and follow up as needed
Maintain and update customer and landlord information in the system
Process incoming payments – mailed, online, and EFT
Prepare bank deposits and support cash handling activities
Process NSF returns
Process pre-authorized payment files
Support bank reconciliations
Respond to lawyer letters related to property sales
Learn and work within our billing system and related platforms
Collaborate with the Billing team to review data and support monthly billing cycles
Assist with retailer billing processes
Assist with the equal payment review process
Complete general administrative tasks as needed 
Qualifications:

A customer-first mindset and a positive, professional attitude
Strong communication and listening skills to assist customers
Strong interpersonal skills and comfort with team collaboration
Strong organizational skills and the ability to manage multiple tasks
Attention to detail and accuracy when working with data
Problem-solving skills and confidence in handling customer concerns
Comfort using computers and learning new systems and software
Basic experience with Microsoft Office (Excel, Word, Outlook)
Previous customer service, de-escalation training, administrative, or cash handling experience is an asset, but not required
Experience with NorthStar CIS is an asset, but we’re happy to train the right person
A valid driver’s licence 
What Lakeland has to Offer?

Competitive compensation
OMERS defined benefit pension plan
Employer-paid benefit package
Flexible work arrangements
Career development opportunities
Work in a collaborative environment that values innovation, safety, and community impact. 
Salary Range: $50,000-$60,000 
Interested candidates should submit their cover letter and resume at https://lakelandholding.bamboohr.com/careers/60 by the end of the day on July 5th, 2026. 
Lakeland Holding Ltd. is an equal-opportunity employer, and we value the importance of diversity, dignity and worth of every individual in the workplace. Lakeland offers accommodation for applicants with disabilities in its recruitment processes. If Lakeland contacts you regarding a job opportunity, please advise prior to the interview if you require accommodation. We thank all applicants, but only those selected for an interview will be contacted. 
*This vacancy is for an existing position 

 Design Technologist (PWU)

#2026-114 
 
Location:
Brampton (Kennedy), Hybrid
Department:
ICI & Layouts
Number of Vacancies:
1
Hours per Week:
40
Rate of Pay:
$38.49/hr - $61.99/hr
Posting Open:
June 4, 2026
Posting Closed:
June 17, 2026
 
At Alectra, we energize a brighter future by empowering our workforce through the talent of tomorrow's bright minds. We promote a culture that encourages collaboration, celebrates innovation and supports lifelong learning. We are committed to creating a safe and inclusive workplace where everyone succeeds and has the opportunity to make a meaningful difference.  
Position Purpose 
The Design Technologist reports to a Distribution Design Supervisor.  This position will be part of Alectra’s Design team and is accountable to support the department needs in the creation of design estimates and design drawings.
The incumbent will communicate with internal and external stakeholders to ensure clarity of project scope, desired schedule and cost for each project design while addressing customer needs. 
Key Responsibilities/Accountabilities 

Create detailed designs of overhead and underground systems including customer services that incorporate best utility practices in accordance with numerous applicable standards, laws, codes and regulations to deliver power in a safe, cost effective and reliable manner. The incumbent will be required to perform their designs using approved engineering tools, resources and software.
Responsible for scope, budget and material requirements for the duration of all assigned projects. Perform required calculations and prepare detailed schematics for proposed projects involving system expansion and rebuilds.
To liaise with Right of Way (ROW) Authorities, Utility Agencies, Permitting Authorities, Contractors, and Project Owners related to the design and construction of projects. Interdepartmental liaison and project co-ordination with other utilities and authorities to process/secure permits, agreements, etc.
Communicates and provides technical support and guidance to municipalities, developers, contractors, electrical/civil consultants, architects, field supervisors, government agencies and customers to ensure work co-ordination and compliance with specifications, policies, standards, procedures and practices.
Assesses and responds to technical customer inquires and advises customers and their representatives of Alectra Utilities’ standards and associated fees.
Monitoring construction on all projects by regularly scheduled job site reviews. Administer the Joint use transfer list and coordinate with external agencies.
Review easement documents and provide comments in regard to expansion and rebuild projects.
Prepares Offer’s to Connect and Draft Plan Comments for specific sites, outlining financial, construction, compliance and legal obligations of the customer and Alectra.
Determines customer and electrical load requirements from attending site meetings and/or service applications for new, temporary and upgraded electrical services. Integrated co-ordination of system schematics with design technicians, Control Room operators and with other applicable workgroups.
Perform/coordinate for field line staking as required.
Assists with training, mentoring and support to other Design Technologists, including Co-Op students.
Ensure designs meet all regulatory and applicable standards such as ESA Regulation 22/04, CSA standards as well as adhere to Alectra’s own policies, procedures and standards.
Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures.
The incumbent may be asked to perform other related duties which may be assigned from time to time. 
Qualifications, Knowledge, Skills and Competencies
Education & Specialized Knowledge

Completion of a 3-year Engineering Technology program, with preference given to Electrical (Power Option) and/or Civil (Structural Option).
Eligible for OACETT registration.
Experience

Minimum five (5) years related experience.
Skills/Abilities/Competencies

Requires advanced skills in the use of computer software programs for CAD, GIS, non-linier strength analysis, cable pulling, transformer loading, document management system, work order management system, customer information system, word processing, spreadsheet and presentation applications.
Excellent verbal and written communication skills with a strong commitment to providing customer service.
Flexible attitude toward work assignment.
Demonstrated ability to solve moderately complex problems.
Valid class G driver’s license.
Familiarity with design and operation of overhead, underground distribution systems up to 44kV level.
In-depth knowledge of design criteria such as tension and guying calculations, conductor load, etc.
Familiarity with materials and construction standards.
Knowledge of materials, construction standards, approval process, PUCC’s, permits, etc.
Familiarity with Ontario Energy Board Distribution System Code, and other requirements by Provincial and Federal regulated agencies.
Knowledgeable of Civil infrastructure such as water main, sewers, road construction, soil conditions and able to interpret plan and profile drawings.
Working Conditions
Work involves moderate unpleasant conditions or hazards, resulting in some discomfort or risk of danger - work is performed predominantly indoors. 
Who we are
As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization: 
Safety: Stay aware, prevent risks and protect each other.
Respect: Value everyone, act honestly and foster inclusion.
Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.
Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.
Innovation: Drive growth by embracing change, creativity and continuous improvement. 
Here’s why Alectra might be your ideal workplace:

We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.
We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.
We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:
Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.
Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance. 

At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.
Ready to Apply?
If this sounds like you and gets you excited, we’d love to hear from you! Simply click on the link below and click on the apply button to submit your resume and take the first step toward joining our team. *Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.*
Alectra Careers Page

*First consideration will be given to permanent employees in the PWU bargaining unit.
Note: To be considered as an internal candidate you MUST use your Alectra email address when applying to jobs. This will link your application to your Dayforce Profile.
At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation during the process, please contact careers@alectra.com. We will work with you to ensure your needs are being met to the point of undue hardship.
Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.
Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.
Use of Artificial Intelligence (AI) in Recruitment 
 At Alectra, we’re committed to energizing a brighter future through innovation and responsible technology use. While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates. Applications are personally reviewed by either a member of the Talent Acquisition team or one of the hiring leaders, ensuring a fair and human-centered experience for all applicants.  

Enova Power Corp., a progressive company dedicated to energizing and empowering our communities while providing the highest level of service and a safe and positive work environment, requires a Vice President Finance and Chief Financial Officer.  The position reports directly to the President & CEO and is a key enterprise leader.
MAJOR (Primary) RESPONSIBILITIES:
Strategic Planning & Provision of Expert Advice: 

Counsel and confer with the President & CEO on the day-to-day business of the utility, especially as it refers to matters of a financial nature and keeps the President & CEO informed as to any unusual items which may have a significant effect on Company operation. Prepare budgets, organize operations and direct the affairs of the Finance Division in alignment with the corporate strategic plan.
Ensure that the financial activities of the Company are conducted in a manner consistent with company policy, regulatory guidelines and professional standards.
Develop and execute long-range financial plans aligned with the company’s strategic and regulatory objectives. Support M&A evaluations, joint ventures, renewable investments, and strategic partnerships.
Advise the Board on capital structure, financing strategy, dividend policy, and enterprise risk. Assist external auditors and respond to the audit review.   Represent the utility at various municipal and utility business committees and functions.   Attend Board of Directors and Shareholder meetings.
Financial:

Oversee and direct the financial activities of the company, including cash management, investments, short and long-term debt and preparation of long-term financial plans.
Provide general direction for staff responsible for the payment of accounts, general accounting and related systems of internal control.
Lead capital structure strategy, debt issuance, liquidity management, and relationships with lenders, investors, and rating agencies.
Monitor key utility performance metrics.
Growth & Business Development:

Lead financial evaluation and structuring of M&A, partnerships, and new ventures to support strategic growth. Establish and maintain capital sufficiency and adequacy for the corporation and its business with due regard for liquidity, cost, risk and strategic growth initiatives.
Regulatory Affairs and Enterprise Risk Management:

Deliver strategic leadership on regulatory matters.
Oversee the development and execution of regulatory and rate strategies, including engagement with regulators and key stakeholders to support organizational priorities and long-term sustainability.
Develop and provide governance for a corporate enterprise risk management framework.
Oversee activities to identify high priority risks to the organization and oversee the development and implementation of risk mitigation strategies.
Budgeting:

Provide executive leadership and oversight of the annual budgeting process across the organization and subsidiary companies.
Review and recommend consolidated capital and operating budgets for Board approval, ensuring alignment with strategic and regulatory objectives.
Ensure effective governance, monitoring, and control of organizational and departmental expenditures, supported by robust financial frameworks and delegated accountability.
Oversee the development and financial evaluation of business cases for major capital investments and strategic expenditures.
Staffing:

Lead, mentor, and develop finance leadership and staff, fostering a culture of accountability, collaboration, and continuous improvement.
Oversee workforce planning, recruitment, performance management, succession planning, and employee development across the finance function.
Ensure appropriate organizational capabilities, cross-training, and business continuity processes are in place to support critical financial operations.
Promote compliance with corporate policies, governance standards, internal controls, and workplace health and safety requirements.
Provide leadership for Occupational Health & Safety activities for the organization to effectively promote a culture of health, safety and loss prevention.
QUALIFICATIONS
Knowledge/Education:

Certified Professional Accountant (CPA) Designation; Bachelor of Commerce or Accounting or Master of Business Administration
Advanced knowledge of IFRS, regulatory accounting and regulatory policies and code; rate case economics;  corporate income tax;  business and management principles including budgeting, strategic planning, resource allocation and leadership techniques
Intermediate knowledge of Occupational Health and Safety; the contents and administration of the collective agreement
Experience: 

15 plus years in a progressive senior leadership role; minimum 5 years in an executive role preferred. Preferred prior senior finance leadership experience within regulated utilities or energy infrastructure.  Strong background in capital markets, financing, and regulatory environments
Skills:

Advanced critical thinking and problem-solving skills; organizational and project management skills;  verbal and written communication skills: ability to communicate with various stakeholder groups at all levels
Intermediate skills in MS Office; conflict resolution and negotiation skills and the ability to influence and obtain the cooperation of others
Ability to prepare and deliver effective presentations; analyze financial reports
Ability to provide strong leadership to motivate and direct work to ensure consistency with the objectives of the organization; foster a high-performing work environment
Ability to network and build strategic relationships with stakeholders, vendors and partners
 
To explore this opportunity further, please email your resume (filename - “Last name, First name - CV”), with “Enova VP Finance and CFO” in the subject line, in confidence to mfukuzawa@kaihen.ca
 

 
POWERLINE TECHNICIAN JOURNEYPERSON 

Join us at InnPower as a Powerline Technician Journeyperson!
About Us
Located at 7251 Yonge Street in Innisfil, InnPower is one of the fastest growing electrical utilities in 
Ontario, servicing the Town of Innisfil and South Barrie. We serve our community as the local hydro 
utility – looking after the distribution (“wires”) business – with approximately 24,000 customers, and a 
service territory of 292 square kilometres.
We’ve created an inclusive culture where employees are encouraged to share new ideas and opinions, and have their voices heard!
Our Mission: To deliver the energy our communities depend on to grow and prosper, with a commitment to safety and reliability, and a passion for value-added services to our customers, employees, and shareholder. 
Our Vision: To be one of Canada’s most innovative utilities, committed to boldly leading change, to create maximum value for our stakeholders. 
Our Values: 

Health, Safety & Environmental (HSE) Stewardship
Innovation & Sustainability
Fiscal Prudence
Fostering a Collaborative, Supportive & Respectful Culture
Community Leadership & Presence 
Why work for InnPower?

We offer an excellent benefits package and pension program!
We’re growing – come join the excitement!
We have cultivated a culture of innovation, learning, and development! 
The Opportunity 
InnPower is growing! We're seeking a highly motivated Powerline Technician Journeyperson to perform maintenance, construction and repair of overhead and underground distribution systems, as well as the maintenance and operation of vehicles and equipment pertaining to the line trade. 
Responsibilities include, but not limited to: 

Operate 44kV, 27.6/16kV and 8.32/4.8kV primary systems utilizing bare hand, live line, rubber glove technique, and deenergized work methods.
Build, operate and maintain 120/240V and 600/347V secondary systems including sentinel light assets.
Perform the construction of overhead lines; setting and framing of poles, stringing and energizing conductors in accordance with InnPower standards and Regulation 22/04.
Perform the construction of underground circuits; installation of primary and secondary equipment, ducts, conductors, cables, terminations, splicing and the energization of conductors in accordance with InnPower standards and Regulation 22/04.
Operate underground electrical equipment for cable locating, fault finding and hi-pot
Perform regular stand-by duty (30-minute response time) and emergency call-outs.
Troubleshoot and analyze with the use of operating maps, service maps and experienced observation, line faults and power quality problems.
Trim trees around energized electrical power lines utilizing chain saws and other
Dig and excavate pole holes and splice pits.
Check, repair, clean and/or replace tools and equipment.
Operate, maintain and clean line vehicles, boom, bucket and jib.
Provide guidance for construction crews when in proximity to live conductors.
Maintenance of reclosures, voltage regulators and capacitors.
Install and replace domestic meters.
Assist line and forestry contractors when required.
Provide advice to customers regarding their services and energy use.
Assist in the training of Apprentices.
Assist in contract monitoring.
Perform other duties within the context of the job. 
Qualifications: 

Grade 12 high school diploma or equivalent.
MEA/E&USA/Ministry Apprenticeship Program completion Powerline Technician status.
Red Seal Certification of Qualification.
A valid Ontario Class 'DZ' Driver's Licence (must obtain 'AZ' within 5 months of hire) and possess an excellent driving record.
Standard First Aid /CPR, WHMIS and Utility Work Protection Code.
Good hearing, eyesight and hand/eye coordination.
Ability to safely operate line trade-related vehicles and equipment and fall arrest.
Ability to safely work at heights, confined spaces and other various job duties regardless of outdoor weather conditions or distractions.
Ability to work safely and effectively with hand tools and safely carry heavy equipment.
Good communication (written and verbal), organizational, record-keeping, interpersonal and problem-solving skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, maps, drawings and procedure manuals.
Ability to communicate with co-workers, supervisors, and the general public to maintain safe, effective and mutually respectful professional relationships.
Excellent knowledge of E&USA Safe Work practices.
Knowledge of methods, materials, tools and equipment used in electrical distribution construction, inspection, operation, testing and maintenance. 
In order to apply, please click on this link:  https://innpower.bamboohr.com/careers/70 
InnPower values an inclusive environment. Accommodation for persons with disabilities will be provided, on request, to support candidate participation in all aspects of the recruitment process.  To request accommodation, please contact the Human Resources Department at people@innpower.ca.