Customer Service Representative (12-month contract)
Join us at InnPower as a full-time, temporary Customer Service Representative!
Located at 7251 Yonge Street in Innisfil, InnPower is one of the fastest growing electrical utilities in Ontario, servicing the Town of Innisfil and South Barrie. We serve our community as the local hydro utility – looking after the distribution (“wires”) business – with approximately 20,000 customers, and a service territory of 292 square kilometers.
We’ve created an inclusive culture where employees are encouraged to share new ideas and opinions, and have their voices heard!
Our Mission: Safely provide reliable, cost-efficient, and innovative electricity services that are valued by our communities; through excellent customer service and an inclusive and supportive culture.
Our Vision: To be one of Canada’s most Innovative Power Utilities; committed to energizing our powerful communities.
Why work for InnPower?
In this position, you will be responsible for billing customers for electricity, water, wastewater, thermal and gas, processing all forms of payments, processing Electronic Business Transactions (EBT’s) with Retailers, retail settlements, answering and responding to customer inquiries, completing bank deposits, collecting delinquent accounts, general clerical duties and maintaining a positive, empathetic and professional attitude toward customers at all times.
Responsibilities include, but are not limited to:
An Emphasis on Health and Safety:
With health and safety being one of our core values, it is important to ensure you perform the duties of the position in a safe manner, in compliance with the Occupational Health and Safety Act, the E&USA Rule Book, the Corporation’s Health and Safety Policy and Procedures Manual, and any other pertinent regulations, to promote a healthy and safe workplace for all employees.
If this role seems interesting and is a good fit for you, we would love to hear from you! You can apply by sending your resume to email@example.com.
InnPower values an inclusive environment. Accommodations for persons with disabilities will be provided, on request, to support candidate participation in all aspects of the recruitment process. To request accommodation, please contact Human Resources.
We thank all respondents for their interest, however only those who will be requested to attend an interview will be contacted. Any personal information submitted will be managed in accordance with the Municipal Freedom of Information and Protection of Privacy Act.