CUSTOMER EXCELLENCE MANAGER
About this Opportunity
We pride ourselves on fostering a collaborative and inclusive work environment where every team member can thrive and contribute to our collective success. As we continue to grow, we are seeking a high performing Customer Excellence Manager to join our team and support our business transformation initiatives.
We are looking for a dynamic individual with exceptional customer service, collections, billing experience and technical skills that will enable the modernization of our customer service model with a focus on activities and initiatives that will support the evolution of an exceptional customer experience. This manager will be able to effectively balance competing priorities, issues and deadlines that enable the execution of department or task objectives.
As the successful applicant YOU WILL BE INVOLVED IN KEY AREAS OF SERVICE
ESCALATIONS
Required Skills, Qualifications and Experience:
Other Success Factors:
What we offer
In addition to working alongside a talented and inspiring team, Oshawa Power offers;
Application Process
Interested and qualified applicants are encouraged to submit their resume no later than August 1, 2024 by email to: careers@oshawapower.ca *Please include the position title you are applying for in the subject line.
We thank all applicants for their interest, however only those selected for an interview will be contacted. All applicants must be legally entitled to work in Canada.