Program Manager - AMI / London Hydro

Program Manager - AMI

Are you interested in joining an innovative company full of talented employees?  Would you like to be part of London Hydro's digital and cloud journey?  This would be an excellent career move for a leader who is agile, innovative and strategic, has excellent communication and collaboration skills and can deliver results.

As the Program Manager - Advanced Metering Infrastructure (AMI), you will work under the direction of the Director, IT Infrastructure, or designate, and with the support of your team, you will successfully manage, coordinate and deliver the Advanced Metering Infrastructure (AMI) program and relevant technology projects.

JOB DUTIES

Program and Project Management

• Manage complex work programs throughout the full project lifecycle, including scope, cost, schedule, and quality (AMI-relevant technologies, including RF communication networks, AMI technology systems deployments, upgrades and enhancements).
• Define roles and responsibilities, providing overall program and project governance and oversight.
• Collect and report project information status to Executives, Steering Committee and stakeholders, and liaise with them as appropriate. Manage dependencies and interfaces between projects and work collaboratively with other program/project managers in the organization.
• Develop project documentation, including justification, sourcing, evaluation and contract documents, business cases, project plan, project charter and other relevant project documents.
• Oversee, collaborate and manage technology vendors, partners and contractors.
• Responsible for data integrity through troubleshooting and resolution of operational and metering issues.
• Oversee the testing and validation of firmware upgrades for meters and network equipment.
• Oversee monitoring and proactive assessment of AMI communications to ensure the efficient operation of the systems.
• Ensure timely communications with peer groups participating in meter-to-cash processes to ensure that AMI Operations activities are understood, operational, and optimized.
• Adhere to all Occupational Health and Safety Act rules and regulations, the IHSA's Electrical Utility Safety Rules, London Hydro safe work practices and procedures, and all components of London Hydro's health and safety program.

Leadership and Strategy

• Supervise and provide technical and administrative direction, coaching, and support to a team of Business Systems Analysts responsible for Sensus RNI, MV90, ODS, MD4U etc.
• Act as a key participant in the strategy development for Advanced Metering Infrastructure technology and associated business processes.
• Develop and monitor pertinent KPIs to the management of AMI systems, data availability/accuracy, and meter-to-cash processes.

Financial Management

• Create and manage budgets, estimates, variances and forecasts related to program and related projects.
• Perform cost-benefit analyses of projects and programs, and ensure maintenance of benefit realizations.

EDUCATION REQUIRED 

Successful completion of a Bachelor’s degree in a related Engineering field, Computer Science or equivalent PLUS PMP (Project Management Professional) Certification and/or Program Management Certification.

LICENSES OR SPECIAL REQUIREMENTS

• More than 5 years of project or program management experience in engineering and IT technology development and Implementation.
• Strong knowledge of advanced metering infrastructure principles and technologies. Previous experience with Sensus RNI, MV90, ODS, MD4U considered an asset.
• Proven ability to effectively manage and execute initiatives related to business process reengineering and optimization, strategy, business case, technology roadmap development, etc.
• More than 5 years of leadership, management and/or supervisory experience. Ability to establish and maintain positive and effective cross-functional relationships at all levels of the organization.
• More than 5 years of vendor management experience.
• Excellent written and verbal communication skills.
• Strong analytical, organizational and time management skills. Zealous learner.
• Flexibility to adapt to changing project requirements and priorities.
• Strong financial acumen. Understanding of project budgets, cost estimation, and financial tracking.

About London Hydro

For over a century, London Hydro has been providing safe, affordable and reliable electricity to a diverse customer base. We are one of the area’s larger employers, with a highly skilled and motivated team of people across many different occupations. Through this dedicated team and an extensive network of overhead and underground power lines, we power over 166,000 homes and businesses, and continue to improve the way people live and work. 

Living in London offers many lifestyle benefits. Develop your career at London Hydro.  Watch the short video below for more details!

https://youtu.be/Pxw0_ZRnSKg

See our website for information about London Hydro and Sustainability / ESG.

https://www.londonhydro.com/about-us/sustainability

For more information, and to apply:

To find out more about London Hydro, as well as this and other opportunities to join our team, please visit our website at www.londonhydro.com. If you are both qualified and safety-focused, we invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) by Friday, May 10, 2024 to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: 519-661-5164. E-mail (quote Program Manager-AMI  in the subject line and ensure that you attach your resume): jobs@londonhydro.com. The successful candidate will be required to complete a Criminal Record Check prior to the commencement of employment. An education check will also be conducted.

London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. We know that our employees are our greatest strength, and that we will achieve our goals through the innovation, integrity, and agility of a diverse, engaged and talented workforce.  London Hydro is an equal opportunity employer. 

Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

While we appreciate all applications received, only those invited for an interview will be acknowledged. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. 

In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.