AMI Operator

AMI OPERATOR

Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements.

Position Purpose:

The AMI Operator is responsible for operating the assigned application to provide data to downstream systems for Validation, Estimation and Editing (VEE). The operator is responsible for reviewing the exceptions generated from the validations performed by the application.

Responsibilities:

• Manage System Parameters including Validation, Estimation and Editing. Check for gaps and overlaps in data and fix data according to IESO approved methods.
• Assist with resolving data communication issues relating to meter interrogation.
• Manage failed calls, exception reporting and issue resolution.
• Coordinate with Metering to do a manual read on any recorders that require one.
• Assist Network Administrators in application upgrades and patches.
• Update batch files, used for daily, weekly and monthly transfers, with any account changes, additions or deletions.
• Ensure all communications and meter functions are being properly captured.
• Create analysis reports identifying failures and gaps and recommend solutions.
• Test, document and report the results of system upgrades, modifications, etc.
• Perform transfer of hourly AMI data and verification of receipt and taking corrective measures when issue arise.
• Receive customer information requests/inquiries through the Alectra website.
• Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures.
• The incumbent may be asked to perform other related duties which may be assigned from time to time.

Skills & Qualifications:

Education & Specialized Knowledge

• Post Secondary education or equivalent experience is required.
• Graduate of Computer Science or Electrical Engineering Technician or Technology program, related discipline or related equivalent experience is an asset.

Experience

• Minimum five (5) years related experience.

Skills/Abilities/Competencies

• Demonstrated excellent judgment, problem solving and decision-making skills. Excellent interpersonal skills and demonstrated written and verbal communication skills with external contacts, internal departments and co-workers.
• Strong organizational and time management skills.
• Demonstrated knowledge of MS Office (Word & Excel & Outlook) and other applications.
• Strong analytical abilities with demonstrated application of math skills.
• Working knowledge of the Measurement Canada Act and Regulations in relation to electricity metering.
• Experience in performing statistical analysis.
• Strong knowledge of metering concepts and supporting technologies.
• Knowledge of Alectra Utilities’ business systems used by Network Metering considered an asset.

How to Apply

If you would like to be considered for this position and meet the qualifications, please submit your resume by visiting our Careers page at https://www.alectra.com/careers.

Alectra is an equal opportunity employer and is committed to providing a recruitment process that respects the dignity and independence of all candidates. Alectra will consult with all applicants who request accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs, to the point of undue hardship.

We thank all applicants for their interest in a career with Alectra. Only those selected for an interview will be contacted.