Meter Technician

The Opportunity

Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements. 

Position Purpose:

This position is responsible for maintenance, removal, replacement, troubleshooting, and/or installing metering installations, including representing Alectra in reading and servicing new and existing meters. 

Key Responsibilities/Accountabilities:

• Provide information to customers on metering requirements and liaise with customers regarding service requirements.
• Complete new and upgraded Customer Application and service layout including Energy Deposit and capital contribution dollars requirements.
• Install, maintain, remove, replace, troubleshoot, and field download data from metering installations including specialized and complex applications, such as I.E.S.O. registered metering.
• Perform complex meter installation verification and power quality testing and reporting to ensure metering accuracy.
• Support MV90 and Billing with readings and transferal of files for interrogation and troubleshooting.
• Perform in-shop meter programming, calibration, verification, statistical sampling, and troubleshooting.
• Collect and disconnect commercial accounts; last attempt to collect account arrears by contact in field with customer, and disconnect meter if attempt is unsuccessful and reconnect accounts previously disconnected.
• Coordinate supply of electricity and customer activities with Inspection Authority, Engineering, Metering and Customer Service Departments for new services and service upgrades.
• Record meter inventory transactions and maintain levels of equipment.
• Work with internal staff of all Alectra affiliates, outside contractors and customers to ensure accurate and timely metering service.
• Prepare reports and assist in preparation of standards drawings, provide field information to resolve billing conflicts, etc.
• Processing improvement, safety, and work procedure development, training and implementation and audits in a quality assurance system environment.
• Support the apprentices in accordance with their logbook and departmental requirements, this does not include final sign off. Participate and engage in Apprenticeship programs including providing feedback and mentoring apprentices.
• Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures. 

Education & Specialized Knowledge:

• Post-Secondary Diploma or Certificate in Electrical or Electronic Engineering Technology, or a Licensed Electrician in Ontario or recognized equivalent.
• MEARIE Journeyperson Meter Technician Certificate 

Experience

• Minimum 3 years related experience.

Skills/Abilities/Competencies

• Demonstrated ability to solve moderately complex problems.
• Knowledge of I.E.S.O. market rules.
• Advanced knowledge of Measurement Canada requirements, ESA and EUSR regulations.
• Sound knowledge of Ontario Electrical Safety Code
• Valid Class “G” Driver’s License.
• Demonstrated excellent written and verbal communication skills with coworkers and members of the public to achieve positive outcomes for the company.
• Demonstrated knowledge of Alectra Metering Standards, Rules, and Conditions of Service.
• Excellent interpersonal skills.
• Proficiency in general computer skills to understand and operate a variety of metering programs, and demonstrated knowledge of MS Office applications (Word & Excel).
• Proven customer service capabilities. 

How to Apply

If you would like to be considered for this position and meet the qualifications, please submit your resume by visiting our Careers page at https://www.alectra.com/careers.

Alectra is an equal opportunity employer and is committed to providing a recruitment process that respects the dignity and independence of all candidates. Alectra will consult with all applicants who request accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs, to the point of undue hardship.

We thank all applicants for their interest in a career with Alectra. Only those selected for an interview will be contacted.