Billing Representative I (12-Month Contract) / GrandBridge Energy

Billing Representative I (12-Month Contract)

Who We Are: 

GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future.  We are proud to provide safe, reliable electricity to over 115,000 customers across the City of Brantford, the City of Cambridge, the Township of North Dumfries, and the County of Brant. Our team of dedicated professionals are committed to helping our communities navigate the transition towards a dynamic and evolving energy landscape.  The principles and beliefs that guide our operations are deeply rooted in our values. Join us in our mission to shape the future of energy. 

What We Offer: 

• Training and Educational Reimbursement Programs
• Professional Development & Career Opportunities
• Wellness Resources & Healthy Lifestyle Incentives
• Employee and Family Assistance Program
• Opportunities for Community Involvement
• Recognized as one of Southwestern Ontario’s Top Employers for 2025 by MediaCorp Canada Inc., organizers of Canada’s Top 100 Employers           

What You Will Do: 

• Accurately calculate, prepare, review and bill residential, small commercial, and retail accounts in a timely manner.
• Interact on a regular basis with staff from all areas of the utility.
• Run daily processes including Billing Quantity requests, Billing Quantity responses/exceptions, meter reading load, Statement of Mailing/Indicia Files, and water reading files.
• Run, evaluate, and analyze discrepancies from system generated billing reports.
• Review exceptions generated by the Electronic Business Transaction (EBT) system, distribute to appropriate areas and follow-up to ensure that items are resolved within timelines required by EBT standards.
• Perform all duties ancillary to the efficient production of accurate customer bills.
• Carry out all work in accordance with corporate and customer policies and procedures.
• Contribute to a positive workplace culture by fostering collaboration, maintaining a positive attitude, supporting our customers, and contributing to a respectful and inclusive environment.
• Assist with other Billing Functions as required. 

What You Will Bring: 

• Secondary school diploma or equivalent qualification.
• Proficiency in Microsoft Office tools, including Excel, Word, and Outlook.
• Excellent written and verbal communication skills as they will be required to interact on a regular basis with staff from other areas of the utility.
• Organization skills with a strong attention to detail.
• Ability to follow instructions and work independently.
• Preference will be given to candidates that have Utility experience as well as an understanding of electricity deregulation. 

Want to learn more about what makes GrandBridge Energy a great place to work? Ask our people what it’s like to work here and here’s what they’ll tell you https://youtu.be/IYu3yEhhCp0

Apply Now

GrandBridge Energy

39 Glebe Street, P. O. Box 1060

Cambridge, Ontario N1R 5X6

Check us out at https://grandbridgeenergy.com/

Kindly note, we do not entertain unsolicited referrals or resumes from third-party agencies or recruiters for our job postings. 

We appreciate the opportunity to review all resumes, however due to volume, only those under consideration will be contacted. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. 

GrandBridge Energy is an Equal Opportunity Employer and is AODA compliant.