Revenue Management Analyst

As the fourth largest local distribution company in Ontario, Elexicon Energy proudly provides safe and reliable electricity to nearly 200,000 residential and business customers in Durham Region as well as Belleville, Brock, Gravenhurst and Port Hope. Our employees are hard working and take great pride in serving our customers and communities and are committed to building a strong Elexicon that is equipped to meet the demands of today and shape the opportunities of tomorrow.

Revenue Management Analyst
(2 Ajax Openings)
Application Deadline: November 19, 2026

WHY JOIN OUR TEAM?

At Elexicon Energy we believe in living and leading our values through our daily actions. Our people are passionate about what they do and are engaged in day-to-day operations, projects, and initiatives to support Our Why of empowering the communities we serve and helping customers create the possibilities that energize their future. This is an exciting time to join our growing team as we develop the strategies and plans to support a new brand and vision for customer centricity and operational excellence!

The successful candidate will display a track record that espouses Elexicon Energy’s beliefs of Safe & Well, Consistent, Respectful, Responsive, Collaborative, and Clear. 

DUTIES & RESPONSIBILITIES

Billing & Metering Issue Resolution

• Develop plans, identify and oversee all activities for assigned projects based on pre-established goals or objectives.
• Identify, manage and resolve complex crossed meter conditions, including mismatched meter-to-account configurations, to determine root cause and billing impact; determine the required corrective action and coordinate its completion with Metering and Billing staff.
• Investigate and resolve meter exchange errors generated in CIS during meter exchange events.
• Provide MDM/R synchronization support, identifying and resolving discrepancies between the Meter Data Management/Repository system and downstream billing systems.
• Perform issue profiling: analyze recurring billing exceptions, data quality issues, and conditions that generate exceptions to identify root causes; define and apply a structured process methodology to drive business process reengineering and reduce recurrence; document findings and resolution steps.
• Manage system update requests, including GA rate updates, FVSA, RPP, and other rate-related changes.
• Define business acceptance criteria for system enhancements, regulatory updates, and rate changes, and provide business sign-off on whether they are ready for production based on test results.

Retailer Function & Regulatory Reporting

• Own the Retailer function end-to-end, including retailer settlement, reconciliation, and resolution of financial and transactional disputes with Retailers; coordinate with unionized staff and processes involved in retailer-related workflows.
• Perform SQL queries and prepare management and statistical reports from the CIS, EBT System, Spoke and Hub to support retailer settlement and OEB regulatory filings.
• Investigate and resolve unbilled revenue report errors and outsorts, ensuring revenue is captured accurately and in the correct billing period.
• Perform monthly Class A customer updates in line with IESO and OEB requirements.
• Other duties as required may be considered part of these responsibilities.

KEY SKILLS & QUALIFICATIONS

• Strong skills in process mapping and business process development.
• Project Management skills.
• Strong analytical and investigative skills, with a demonstrated ability to trace complex billing, metering, and data issues to root cause.
• Excellent communication skills and advanced technical writing skills.
• Ability to exercise independent judgment and perform duties with minimal supervision.
• High level of business acumen and diplomacy skills.
• In-depth knowledge of the OEB Retail Settlement Code and related business practices governing Retailer settlement and transactions.
• SAP experience strongly preferred, including exposure to BPEM workflows.
• Working knowledge of Meter Data Management (MDM/MDM-R) systems and meter-to-cash processes is an asset.
• Working knowledge of the EBT System, Spoke and Hub environments, and Cognos reporting.
• Familiarity with the OEB Retail Settlement Code, Measurement Canada requirements, and IESO settlement/Class A (ICI) processes.
• Proficient in Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook, Teams, etc.).
• Demonstrated ability to work collaboratively across both union and non-union teams.
• High attention to detail and strong documentation habits.

MINIMUM REQUIREMENTS

• Post-secondary diploma or degree in business, accounting, engineering technology, or a related field, or equivalent combination of education and experience.
• Experience in utility billing, metering, or customer information systems in an LDC or similar regulated environment.
• SAP experience strongly preferred, including exposure to BPEM workflows.

Interested and qualified applicants are encouraged to visit our Elexicon Energy Career page and apply through the portal at https://elexiconenergy.com/careers.

We thank you for taking the time to apply with Elexicon Energy. Successful candidates who meet the qualifications and experience for the position will be contacted for an interview. Please note that accommodations can be provided upon request via email at hr@elexiconenergy.com.

OUR COMMITMENT TO DIVERSITY, INCLUSION, EQUITY, AND BELONGING:

Elexicon Energy embraces and celebrates our collective diversity. We are committed to fostering an inclusive, diverse and equitable workplace built on respect, support and collaboration.

Elexicon Energy Inc. is an equal opportunity employer. We value an inclusive and supportive workplace which truly reflects the diversity of the communities we serve. We welcome all individuals to apply and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, Indigenous/Métis status, or other legally protected status.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available upon request at any point during the recruitment process. If you require accommodation, please let us know and we will work to meet your needs.