Senior System Operator
(Ajax – 1 Opening)

As the fourth largest local distribution company in Ontario, Elexicon Energy proudly provides safe and reliable electricity to nearly 200,000 residential and business customers in Durham Region as well as Belleville, Brock, Gravenhurst and Port Hope. Our employees are hard working and take great pride in serving our customers and communities and are committed to building a strong Elexicon that is equipped to meet the demands of today and shape the opportunities of tomorrow.

Senior System Operator
(Ajax – 1 Opening)

WHY JOIN OUR TEAM?

At Elexicon Energy we believe in living and leading our values through our daily actions. Our people are passionate about what they do and are engaged in day-to-day operations, projects, and initiatives to support Our Why of empowering the communities we serve and helping customers create the possibilities that energize their future. This is an exciting time to join our growing team as we develop strategies and plans to support a new brand and vision for customer centricity and operational excellence!

Reporting to the Supervisor, System Control Centre, the Senior System Operator will support all System Control Centre clients in the upkeep and smooth delivery of the SCC Work Coordinating System. The Senior System Operator will provide on the job leadership, support, and oversight to the System Control Centre, System Operators in their duties. This role will also support the SCC staff and leadership through looking for and being involved in the improvements to SCC service delivery and work management.  This may include, but is not limited to policies, procedures, systems and tools.

DUTIES & RESPONSIBILITIES

• Development, implementation and continual enhancement of the SCC work coordination system, system conditions tracking, devices out of service process and planned hold-offs service.
• Lead the team of System Operators to ensure the proper application of the job scheduling function, grid system conditions, planned hold-offs, and devices out of Service process for Elexicon's electric distribution system.
• Schedule, calendarize and provide administrative support to ensure SCC clients can monitor the lifecycle of their work request from submitted to delivered.
• Track and manage work scheduling status and processes in collaboration with the System Operators.
• Provide updates to SCC clients on the status of their work requests and which steps in the process are still outstanding in order to complete work.
• Advise the SCC clients and the SCC department including System Operators, Supervisor or Manager on system conditions and the risk to the grid that may materialize and seek approval for a particular service request to be permitted or declined.
• Assist in the continuous improvement of operator tools including OMS, ADMS and SCADA
• Keep departmental management apprised of any scheduling or system issues.
• Support the department with investigations or reviews of system conditions
• Ensure that safe work practices are followed in accordance with IHSA rules, the Utility Work Protection Code and Elexicon’s policies and procedures.
• Ensure accurate records of operations, interruptions, and load transfers, maintaining UWPC records and supporting documents.
• Ensure compliance and proficiency with Independent Electricity System Operator (IESO) Market rules/Market Manuals and regulatory requirements.
• Remain proficient with all Operating/Connection Agreements.
• Communicate with leadership and other stakeholders with power outage information, times, outage notifications.
• Communicate, prepare, and submit reports to various agencies such as MOL, ESA, MOE.
• Train Operators-in-Training in the work of the SCC including safe work methods and practices, leadership, and good housekeeping.
• Leads by example in the execution of operator practices
• Ensuring the Collective Agreement is followed as related to basic work conditions.
• Commenting as requested on the performance of departmental processes, procedures and providing recommendations for gap closure.
• Ensuring detailed, proper operating records, schematics, system device loading records, and outage records are completed, checked, and issued as required.
• Dealing in a professional and accommodating manner with enquiries from customers, internal clients and other parties in relation to power system issues and supporting other System Operators in this regard, in accordance with Elexicon’s policies and procedures.
• Other duties as required may be considered part of these responsibilities.

WHAT YOU NEED TO BE SUCCESSFULL

• Thorough and demonstrated knowledge of applicable regulatory documents including but not limited to the Utility Work Protection Code & the Electrical Utility Safety Rules.
• Extensive PC experience and knowledge of SCADA, GIS and OMS packages.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook, etc.).
• Excellent organizational, communication and verbal skills with a strong commitment to customer service
• Ability to exercise independent judgement and perform all assigned duties with minimal supervision.
• Displays professional ethics and possesses strong leadership skills and a sense of mission with a high priority for safety and results.
• Strong analytical and problem-solving skills.
• Demonstrates flexibility and adaptability to changing or ambiguous work conditions; able to work in a fast-paced, high-pressure environment.
• Holds self and others accountable to achieve objectives.

MINIMUM REQUIREMENTS

• Graduate from an accredited institute in Electrical/Electronics Technology or a qualified Technologist, OACETT certification preferred.
• Successful completion of the MEARIE Operator in Training Program and/or Certified EDA System Operator.
• Minimum 7 years’ work experience in an electrical utility environment.

Application Deadline: November 25, 2026 at 11:59 pm

Interested and qualified applicants are encouraged to visit our Elexicon Energy Career page and apply through the portal at https://elexiconenergy.com/careers.

We thank you for taking the time to apply with Elexicon Energy. A successful candidate who meets the qualifications and experience for the position will be contacted for an interview. Please note that accommodations can be provided upon request via email at hr@elexiconenergy.com.

OUR COMMITMENT TO DIVERSITY, INCLUSION, EQUITY, AND BELONGING:

Elexicon Energy embraces and celebrates our collective diversity. We are committed to fostering an inclusive, diverse and equitable workplace built on respect, support and collaboration.

Elexicon Energy Inc. is an equal opportunity employer. We value an inclusive and supportive workplace which truly reflects the diversity of the communities we serve. We welcome all individuals to apply and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, Indigenous/Métis status, or other legally protected status.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available upon request at any point during the recruitment process. If you require accommodation, please let us know and we will work to meet your needs.