Burlington Hydro Inc.
Burlington, Ontario

Last Day to Apply: April 09, 2021




Thanks to the rapid growth within our business, we are looking for help in our Control Room. Reporting to the System Control Supervisor, you will work toward position objectives at ever increasing levels of responsibility relative to your training and experience. 

“At Burlington Hydro we strive to exemplify excellence in every aspect of our business. From the exacting work of our engineers and the professionalism of our customer service representatives, to our resilient operations crews and all those in-between, we work together to deliver value at every level of the organization. It’s a value proposition that lies at the very core of our company – caring for people and community, and caring about stewardship and sustainability – all with a commitment to continuous improvement in everything we do.”


  • Be or become familiar with and work in compliance with all safe work practices, rules, and regulations as set out by Burlington Hydro Inc. (BHI), the MOL, and IHSA, among others
  • As applicable to your level of experience, be enrolled in and be willing and able to successfully complete the MEARIE Electrical Operator Certification Program; or equivalent if Journey level applicant
  • Become fully conversant with BHI’s Sub Transmission and Distribution Systems
  • Ultimately, based on your experience and skill level, you will monitor, control and direct the safe and efficient operation of the electrical distribution system and prepare records and reports on the operation of the electrical distribution system
  • Dispatch work crews; provide hold offs on breakers; prepare and direct switching procedures and operations to establish work protection
  • Field calls and communicate effectively with internal and external customers, other agencies and authorities; coordinate system operations with Hydro One and neighbouring LDCs
  • Assist with the maintenance duties, field work and drawing verifications
  • Assist with the department records and system updates, including updating the mapping system
  • Perform other duties as assigned


The ideal candidate will have the following: 

  • Successful completion (Diploma) of a 3-year College level Technologist program in a related field; or equivalent experience if a Journey level applicant
  • MEARIE Journeyperson Electrical Operator Certificate or recognized equivalent; if an apprentice level, the ability and willingness to achieve same
  • Full certification in the Ontario Utility Work Protection Code; or the ability and willingness to acquire same
  • Demonstrated knowledge of the following systems: System Control and Data Acquisition (SCADA); Customer Information System (CIS); Geographic Information System (GIS); and AutoCAD
  • Demonstrated knowledge of MS Office applications – Word, Access and Excel
  • Demonstrated excellent verbal and written communication skills including reading comprehension, with the ability to communicate clearly in English; excellent mathematical skills
  • Excellent interpersonal and customer relations skills; a good work ethic with a positive approach to work and coworkers; energetic and motivated with an excellent attendance record
  • Demonstrated ability to remain calm and thoughtful in a stressful environment with the ability to adapt to changing priorities
  • Ability and willingness to work on a rotating 24/7 shift schedule 365 days of the year, and to be readily available for on-call and emergency duties; with the ability and willingness to respond and be in the Control Room within one hour
  • Possess and maintain a valid and clean abstract with a class “G” Ontario driver’s license; current First Aid and CPR Certification considered an asset 

This is a full-time unionized position located in Burlington. We offer an excellent working environment, competitive compensation and benefit packages, including a pension plan and an opportunity to make a difference in our community.


Burlington Hydro and its employees are committed to delivering safe, efficient, and reliable electricity to the municipality of Burlington, serving approximately 67,000 residential and commercial customers. Burlington Hydro’s strategic focus is on achieving excellence and continuous improvement across all aspects of its business including: employee and community safety; operational efficiency and reliability; responsive customer service; and, conservation programs. The company is committed to maintaining a strong asset base through responsible financial management, system renewal and innovation to assure the availability of electricity supply to meet customer needs and growth. 

Burlington Hydro maintains 32 substations and almost 1,600 kilometers of medium voltage distribution lines to deliver electricity. The company is wholly owned by the City of Burlington. 


Qualified applicants are invited to apply, in confidence, by submitting a cover letter and resume by email addressed to: (please note ‘Electrical Operator’ in the subject line) up to 4:30 p.m. Friday, April 9, 2021.

Written testing will form part of the interview process.

We sincerely thank all applicants for their interest in this position; however, only those selected for an interview will be contacted. Burlington Hydro Inc. is an equal opportunity employer. If you are selected to participate in the recruitment process for the position to which you have applied and require a disability-related accommodation, please notify the Human Resources Department.

March 29, 2021



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