CDM Manager, Collus PowerStream

CDM Manager, Collus PowerStream 

PowerStream Inc. is the second largest municipally-owned electricity distribution company in Ontario, providing service to more than 355,000 customers residing or owning a business in communities located immediately north of Toronto and in Central Ontario. It is jointly owned by the Cities of Barrie, Markham and Vaughan. 

Purpose: Reporting to the Director of CDM, this position is responsible for managing and coordinating the delivery of Provincial Conservation and Demand Management (CDM) Programs within the Collus PowerStream service territory.  The CDM Manager will coordinate with PowerStream’s CDM Program Managers to leverage and apply PowerStream’s existing delivery strategies/tactics/processes within the Collus PowerStream area. 

Job Duties and Responsibilities:

Program Management  

• Manage the implementation of OPA-Contracted Province Wide CDM Programs (Residential, Commercial/Institutional, Industrial and Home Assistance) within Collus PowerStream’s service territory, including where required: vendor management, channel management, marketing execution, sales/outreach, program administration, customer care, and quality assurance/quality control.
• Coordinate with PowerStream’s CDM Program Managers to leverage and apply PowerStream’s delivery strategies/tactics/processes within the Collus PowerStream area.
• Manage third party vendors under contract by Collus PowerStream for the delivery (in whole or in part) of CDM initiatives including, but not limited to: Small Business Lighting, Home Assistance Program, and Electricity Retrofit Incentive Initiative.
• Develop sustainable relationships with local suppliers, associations and channel partnersto enhance the delivery of Collus PowerStream's CDM programs.
• Accountable for adhering to the safety responsibilities of the job as per Management Procedure #HS-003-001 (Occupational Health & Safety Act Roles and Responsibilities. 

Promotion & Outreach  

• Coordinate the planning and execution of internal/external events for promoting Collus PowerStream’s CDM programs, including workshops, trade shows, training sessions. 
• Support content development and production of CDM Program education/training materials and delivery of materials at internal/external events 

Program Administration 

Assist customers with application processes for CDM programs. This required assistance will vary by program/initiative but may include: 

• Screening and approving applications (submitted via OPA’s online application system or via paper submissions) and working with customers to correct any errors
• Working with existing third-party delivery agents 

Support Quality Assurance/Quality Control processes, including: 

• Providing administration/logistical support for on-site visits (appointment scheduling, developing itineraries, etc).
• Conducting simple on-site visits to third party service providers and/or program participants to ensure that programs are being implemented in accordance with program rules while providing a positive customer experience 

Develop and maintain good working relationships with internal support groups Oversee and coordinate reporting and financial transactions, such as the Pre-Billing Reports and annual spending report, between the OPA and Collus PowerStream. 

Coordinate financial processes including: setting up purchase orders, tracking and processing invoices, and tracking overall spending against each vendor contract. 

Monitoring & Reporting 

• Actively monitor and manage CDM program delivery, ensuring contractual compliance with OPA Master Agreement and Schedules.
• Prepare and present monthly reports to senior PowerStream CDM staff on program performance, including: energy and demand savings, participation levels, and operational issues/opportunities. Leverage PowerStream’s existing reporting processes, templates and tools in the preparation of these reports.
• Prepare Collus PowerStream’s annual CDM report to the Ontario Energy Board.
• Prepare and present, if required, quarterly CDM progress report for Collus PowerStream’s Board of Directors.   

 *Other duties as required. 

Qualifications:  

• Post-secondary degree/diploma in related field, or equivalent knowledge and experience.
• Minimum of 3-5 years of related work experience.
• Good knowledge of the energy and utility industries, including a solid understanding of the current conservation landscape in Ontario (i.e. Green Energy and Economy Act, OPA-Contracted Province Wide Conservation Programs, Ontario Energy Board Conservation Code).
• Experience in managing the delivery of conservation (or similar) programs, including: managing budgets, forecasting, marketing/outreach, application processing, procurement/vendor management, customer care etc.
• Exceptional operational skills, including project management, attention to detail, organizational skills and the ability to work cross-functionally and to influence without authority.
• Strong presentation and customer services skills.
• Excellent interpersonal and communication skills.
• Energetic and enthusiastic team player committed to overall success of the organization.
• Valid driver’s license
• Ability to learn, apply and explain technical information
• Flexibility and adaptability.
• Demonstrated creative and problem solving abilities
• Excellent verbal, written, and analytical skills
• High level of computer proficiency (MS Excel, PowerPoint, Word). 

 **Note:

 -Contract to the end of December 2014

 -Work location is split between the Vaughan PowerStream location on Jane Street and the Collus-PowerStream location in Collingwood 

If you are interested, please submit your resume in confidence by:  May 28, 2013 to: https://careers-powerstream.icims.com/jobs/intro?hashed=0. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

May 17, 2013