JUNIOR IT SPECIALIST
 
Niagara Peninsula Energy Inc. (NPEI) is seeking a qualified individual to join our management team in the position of Junior IT Specialist. This position is an in-office role working out of our corporate office located in Niagara Falls, with occasional travel to all NPEI locations where our corporate technical infrastructure is in place. This position reports to the IT Supervisor and would be first point of contact in response of help desk inquiries to provide technical assistance and support related to computer systems, hardware, software or telephony.  
Primary Duties & Responsibilities:

Provide hands-on technical assistance and daily support related the implementation and maintenance of the corporate computing network infrastructure including security requests, remote systems access and documentation of computer systems/network infrastructure, communications, hardware or software applications.
Works alongside and assists the IT Specialist(s) and System Analyst on projects, on-going maintenance and user support.
Participate in client/user moves, additions and changes to network and systems. 
Assist with performing upgrades to Microsoft Office Products suite, and monitor and application of Windows, third party patch update, and deployment of approved renewed security certificates.
Actively contribute to the improvement of available tools and internal processes used by the support team.  Keeps current with relevant advancements in technology in order to provide input into recommendations for process improvements to ensure system reliability, scalability, security, integrity and performance.
Administers Information Standard Operating policy and procedure for infrastructure design, implementation, maintenance support of the Information Systems disaster recovery procedure including capacity planning, application research, and testing of backup and recovery procedures to improve time to act within incident response.   
Update and assist with the maintenance of an accurate IT asset inventory in relation to the corporate financial fixed assets record.
Monitor the health of internal assets and system performance as reported in the remote management and monitoring application.  
Required Qualifications & Skills:

University Degree in Computer Science or STEM major (science, technology, engineering and math), or a College Diploma in Information Systems / Network / Electronics Technician or Technology.
CompT1A A+ Certification or equivalent would be an asset.
Requires 0-2 years of related work experience in a similar role.
Experience with Microsoft Office 365 management and in windows server management.
Experience with PC hardware, printers, scanners, computer peripherals, mobile devices (iOS and Android) troubleshooting.
Experience with networking troubleshooting – LAN, wireless, VPN.
Knowledge of communication protocols such as SFTP/AS2/Sharefile.
Knowledge of system administrative functions including Windows Operating Systems, SQL, Oracle; familiarization with MS Office, Microsoft Development tools such as Visual Basic and Access. 
How to Apply:
Interested and qualified applicants are encouraged to apply, in confidence, by submitting a cover letter and resume by email addressed to: peopleandculture@npei.ca no later than 4:30 p.m. on Friday, March 31, 2023. 
NOTE: Applicants who receive a conditional offer of employment from NPEI will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada and to maintain their status as fully vaccinated as a condition of continued employment. NPEI will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code.  
We sincerely thank all applicants for their interest in this position; however, due to volume, only those selected for an interview will be contacted. Niagara Peninsula Energy Inc. is an equal opportunity employer and is AODA compliant. If you are selected to participate in the recruitment process for the position to which you have applied and require a disability-related accommodation, please notify the Human Resources Department.

 
IT SPECIALIST
 
Niagara Peninsula Energy Inc. (NPEI) is seeking a qualified individual to join our management team in the position of IT Specialist. This position is an in-office role working out of our corporate office located in Niagara Falls, with occasional travel to all NPEI locations where our corporate technical infrastructure is in place. This position reports to the IT Supervisor and is responsible for the planning and build out of the IT infrastructure and making recommendations regarding new technologies.  The IT Specialist will ensure the seamless integration of systems and provide end user support for the organization. 
Primary Duties & Responsibilities:

Project lead of assigned IT projects relative to system integration, voice technology to ensure that they are completed on time and on budget. Participate in special projects through completing initial research, co-ordination and scheduling with consultants, suppliers, and contractors for system integration, voice technology systems and other projects as assigned.
Maintain an accurate IT asset inventory managed by the Corporation.
Support and build out IT infrastructure, servers, PCs, laptops, network and telephony.
Maintain up-to-date knowledge of new technologies and make recommendations that would benefit NPEI.
Meet with individual departments to identify and execute IT integration requirements as assigned.
Complete departmental activities that arise from escalated help desk requests providing expertise and troubleshooting of network issues.
Complete proof of concept evaluation and business case for recommendation to IT Manager.
Support budget process by obtaining pricing for new equipment, security and network related costs.
Implement and update of security access as it pertains to corporate hardware, software, data and internet access/usage per security requirements form and procedure as set out by IT Security in compliance to Written Information Security Program for all users, including contractors and their devices in use.
Implement and maintenance of the corporate computing network infrastructure including renewal of security certificates upon approval of renewal.
Assist with the infrastructure design/implementation and support, capacity planning, application research and disaster recovery design/implementation and maintenance.
Participate in the deployment of vulnerable patches as provided by IT Security. 
Required Qualifications & Skills:

University Degree in Computer Science or STEM major (science, technology, engineering and math), or a College Diploma in Information Systems / Network / Electronics Technician or Technology.
CompT1A A+ Certification or equivalent is required.
Requires 3 – 5 years of relevant, progressive experience.
Work experience in an electric utility is an asset.
Advanced knowledge of IT security policies and procedures and products.
Knowledge of communication protocols such as SFTP/AS2/Sharefile.
Intermediate knowledge of MS and LAN/WAN technologies as well as technical PC support. 
How to Apply:
Interested and qualified applicants are encouraged to apply, in confidence, by submitting a cover letter and resume by email addressed to: peopleandculture@npei.ca no later than 4:30 p.m. on Friday, March 31, 2023. 
NOTE: Applicants who receive a conditional offer of employment from NPEI will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada and to maintain their status as fully vaccinated as a condition of continued employment. NPEI will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code.
We sincerely thank all applicants for their interest in this position; however, due to volume, only those selected for an interview will be contacted. Niagara Peninsula Energy Inc. is an equal opportunity employer and is AODA compliant. If you are selected to participate in the recruitment process for the position to which you have applied and require a disability-related accommodation, please notify the Human Resources Department.

 
IT SECURITY MANAGER
 
Niagara Peninsula Energy Inc. (NPEI) is seeking a qualified individual to join our management team in the position of IT Security Manager. This position is an in-office role working out of our corporate office located in Niagara Falls, with occasional travel to all NPEI locations where our corporate technical infrastructure is in place. This position reports to the Vice President, IT & Billing and supervises the Senior IT Security Analyst as well as the IT Security Analyst. Designated as Chief Information Security Officer (CISO), the IT Security Manager is responsible for the successful execution of the Written Information Security Program along with adhering to the design and implementation of IT solutions to protect NPEI assets from unauthorized access, compromise or loss in accordance with the Ontario Energy Board (OEB) Cyber Security Framework. 
Primary Duties & Responsibilities:

Manage and lead the Corporate Written Information Security program for IT networks and Operation Technology to ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through the Corporation’s workstations, servers, and other systems and in databases and other data repositories.
Lead the development of security control assessments for common platforms/devices. Plan and lead the implementation of findings from said assessments to ensure changes take into account security components, risks and management of security and cybersecurity products and programs to ensure alignment with the strategic goals of the organization, as well as, mitigation that cyber-security measures do not negatively impact business functions.
Configure, manage and administer the implementation of the Security Information and Event Monitoring platform, ensuring audit trails, system logs and other monitoring data are reviewed and actionable.
Manage the design and execution of internal and external scans including vulnerability assessments, penetration tests and security audits.
Review complex analyses on intrusion detection system results and implement recommendations of corrective actions.
Facilitate Incident Response (IR) activities as a Subject Matter Expert (SME) through the incident response life cycle and report corrective action plans to the Corporation’s internal governance committee.
Participates in the strategic planning and prepares the budgeting requirements for cyber security.
Assess the results of the Remote Monitoring and Management Infrastructure alerts to determine the risks and prepares remediation plan related to all IT and OT assets.
Ensure completeness of IT Security documentation to validate that all IT and OT assets are inclusive of all IT managed asset inventory lists, network diagrams, process maps and data flow charts.
Develop the audit plan of the comprehensive IT and OT disaster recovery plan, the incident response plan and assist in the development and maintenance of the Corporate business continuity plans. This includes regularly scheduled Red team exercises and playbook simulations.
Develop, maintain, and administer the vulnerability Patch Management Release Program in collaboration with the IT Manager.
Develop and oversee the Corporation’s Cyber Security Education and Awareness Program.
Develop and review reports, that outline security and cybersecurity risks across the organization. Ensure reports align with the Corporation’s security KPI’s. and can be used to implement standards and procedure of analysis to input into incident reports and Root Cause Analyses in support of a known incident or cybersecurity breach. 
Required Qualifications & Skills:

Bachelors Degree in Computer Science or College Diploma in Information Technology/Security.
Certified Information Security Manager (CISM) is highly preferred.
Certified Information Systems Security Professional (CISSP) would be an asset.
Requires a minimum five (5) years of relevant, progressive experience in a supervisory role.
Work experience in an electric utility is an asset.
Experience with the National Institute of Standards and Technology (NIST) Cyber Control Set.
Advanced working knowledge of cyber security administration and network protocols.
Advanced working knowledge of disaster recovery planning and penetration testing and execution.
Strong attention to detail and the ability to prepare accurate reports, documentation and diagrams. 
How to Apply:
Interested and qualified applicants are encouraged to apply, in confidence, by submitting a cover letter and resume by email addressed to: peopleandculture@npei.ca no later than 4:30 p.m. on Friday, March 31, 2023. 
NOTE: Applicants who receive a conditional offer of employment from NPEI will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada and to maintain their status as fully vaccinated as a condition of continued employment. NPEI will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code.  
We sincerely thank all applicants for their interest in this position; however, due to volume, only those selected for an interview will be contacted. Niagara Peninsula Energy Inc. is an equal opportunity employer and is AODA compliant. If you are selected to participate in the recruitment process for the position to which you have applied and require a disability-related accommodation, please notify the Human Resources Department.

Oakville Hydro delivers reliable and safe electricity to more than 75,000 individuals, families, and businesses in the Town of Oakville.  The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community.  Oakville Hydro is a two-time recipient of the Local Distribution Company Performance Excellence Award from the Electricity Distributors Association, as well as a Centre of Excellence Award from the Canadian Electricity Association.  Oakville Hydro has also been recognized as one of Canada’s Safest Employers.
At Oakville Hydro, we believe that our continued success as an industry leader is due to our innovative, customer focused, team-oriented employees who continually strive to exceed customer expectations and take pride in all areas of our businesses.
Successful Oakville Hydro employees:

Are customer-centric – they understand and embrace the role of delivering exemplary service
Lead – they lead by example through their actions and attitudes
Innovate – they look for opportunities to improve, do things differently, and add value for our customers and business
Commit to Excellence – in all that they do
We promote a culture that is diverse, inclusive, innovative, and performance driven in an environment that is fun and exciting.  Individuals who choose to be a part of our organization are offered:

Potential to lead innovative projects and initiatives
Career path exploration and development opportunities
Opportunities to get involved with teams and charitable events that support the community
Comprehensive total reward package
Powerline Technician Apprentice
We are looking for a dynamic individual with exceptional customer service and technical skills.  Working in a non-routine and very complex environment, the Powerline Technician Apprentice is accountable for executing the maintenance, construction, and repair of the overhead and underground distribution systems within set timelines.
Duties include:

Build, operate, and complete overhead work on energized primary and secondary systems
Build, operate, and complete work on energized underground systems, cables, terminations, and splicing
Install and maintain streetlights
Perform regular stand-by duty and emergency callouts
Troubleshoot and analyze underground and overhead line faults with the use of proper tools, operating maps, service maps, and experienced observation
Check, repair and/or replace tools and equipment
Install wooden, concrete, steel and fiberglass poles
Install and replace domestic meters
Install cable in trenches and make all connections
Maintain line vehicles dielectric capacity by cleaning and repairing boom, bucket, and jib
Required Skills, Qualifications and Experience:

Completion of the Powerline Technician Program at a recognized post-secondary institution
Co-op experience is an asset
Previous Electrical Utility experience
Infrastructure Health & Safety Association (IHSA) Trades Training Program for the Powerline Technician, completion of Level 2, is an asset
Demonstrated proficiency in a Windows environment and associated software applications
Able to perform the essential duties in all weather conditions
Comfortable working at heights and in confined spaces
Demonstrated experience working with required tools
Ability to work all shifts including weekends, as required
A valid Ontario Class AZ Driver's Licence (or valid G and must obtain DZ within 5 months of hire and AZ within 12 months of obtaining the DZ licence) with an excellent driving record
Well versed in the IHSA Safe Work practices guide and Electrical Utility Safety Rules
Excellent safety and attendance record
Other Success Factors:

Brand ambassador - enable, engage, encourage, and exemplify the behaviours and attitudes of the brand
Is customer centric and displays an attitude of commitment and excellence with service delivery
Stay a step ahead – make it a priority to be in-tune with key industry disruptions, such as electrification of transportation, grid modernization, and Smart Grid
Have a futuristic and proactive mindset with the ability to foresee problems and act as required
Be a creative thinker with strong planning, organization, and execution skills
Demonstrates flexibility and projects a positive/professional demeanor
Be technically savvy and can understand or learn business requirements quickly
Has strong planning, and problem-solving skills with the proven ability to identify, analyze and correct unusual occurrences within systems and considers all relevant information when making a decision
Quality of work – work is well planned and completed accurately
Display keen attention to detail and can prioritize accordingly in a demanding and fast-paced environment
Is a fast learner who can adapt to an ever-changing environment
Excellent interpersonal and communication skills
Is self-motivated, with the ability to work independently or as part of team
Embraces a culture of innovation and continuous improvement 
Please send your resume with the position title in the subject line, to PeopleExcellence@oakvillehydro.com 
Oakville Hydro is an Equal Opportunity Employer.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Oakville Hydro will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process.  If selected to participate in the recruitment, selection and/or assessment process, please inform People Excellence team of the nature of any accommodation(s) that you may require.

                                          
JOB VACANCY
 
Lakefront Utility Services Inc. (LUSI) is located in the Town of Cobourg on Lake Ontario, half hour east of Oshawa.  As a multi-service utility providor, Lakefront is proud to provide reliable and cost effective electric, water and fibre distribution services in the Town of Cobourg. We also provide water operations in Grafton, and electrical service in the Village of Colborne. For more information, please visit our website at: https://www.lakefrontutilities.com/
 
Journeyperson Powerline Technician

Lakefront Utility Services Inc. (LUSI) is currently searching for a highly motivated, results-oriented individual for the position of Journeyperson Powerline Technician. Reporting to the Manager Electric Distribution, this position will be primarily responsible for utilizing safe work practices and procedures in the construction, maintenance and troubleshooting of overhead and underground electrical distribution systems up to 44 kV. 
Overall Responsibilities
Construct, maintain and operate the overhead and underground electrical distribution system including:

Participate in job planning/tailboard conference
Set up work area protection
Perform Safe Work Practices of approved line work techniques such as rubber glove, bare hand, and live line tools techniques
Install, maintain and operate system components such as pole, wires, guying, switches, switchgear, transformers, metering, cables, splices, terminations, and components at substations on ground, aloft and/or within confined spaces
Utilize and operate motorized vehicles and equipment such as trucks, radial boom derricks, aerial devices, portable generators, power saws, and drills in a safe manner
Perform pre-trip vehicle inspections
Maintain an excellent safety and attendance record
Complete inspections of newly installed or modified distribution plant in accordance with Reg 22/04 and Construction Verification Program, including completing the Record of Inspection and Inspection Certificates
Perform tree trimming as required
Responsible for a working knowledge and understanding of appropriate safety legislation, company policies and procedures, and safe work practices. Report any unsafe conditions or observed unsafe work practices.
Complete other job duties as necessary. 
Minimum Qualifications:

Successful completion of Secondary School Diploma (OSSD) or recognized equivalent
Journeyperson Powerline Technician Certificate or equivalent
Physically fit to perform position responsibilities and ability to work in adverse weather conditions
Demonstrated ability to proficiently operate all equipment associated with the trade
Demonstrated working knowledge of line-work practices, procedures, and standards
Demonstrated ability to work from electronic work orders, specifications, standards, and instructions, able to interpret prints, sketches and diagrams
Demonstrated ability to proficiently operate laptop computers, mobile devices and computer-based tools and technology
Demonstrated written and verbal communication skills with coworkers and members of the public to achieve positive outcomes for the company
Possess good knowledge of industry regulations, the Electrical Utility Safety Rules, the Utility Work Protection Code, the Occupational Health and Safety Act, and related Construction and Industrial Regulations
Requires current Standard First Aid, CPR, and WHMIS training
Requires a valid Ontario Driver’s License with “DZ” designation and an excellent driving record
Strong understanding of ESA rules and regulations as applicable to the construction and maintenance of electrical distribution systems.

Must reside within 65 km of 25 Ewart Street, Cobourg or be able to relocate within 6 months to accommodate an ideal response time of 40 minutes. 
Wage:
The wage for this position is $43.32  per hour, in accordance with the LUSI’s Collective Agreement with CUPE Local 25. 
LUSI offers a rewarding working environment, benefits package, pension plan and opportunities for development.
Interested candidates are invited to submit a resume, in confidence, by  4:30 p.m. March 31st, 2023 to the attention of Human Resources.
We thank all candidates in advance for their interest, however, only those selected for interviews will be contacted. 
Lakefront Utility Services Inc. is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, and any others who may contribute to the further diversification of our organization. Accommodation will be provided in all parts of the hiring process. Applicants need to make their requirements known in advance to: hr@lusi.on.ca
Please note that vaccination against COVID-19 is a requirement as a condition of employment, subject to the Ontario Human Rights Code.

JOB POSTING – Innovation & Business Transformation

An opening exists at the Country Squire location in the Innovation & Business Transformation Department for the position of:
 

Innovation & Business Development Analyst
Reporting to the Manager of Innovation & Communications, this position will work collaboratively with cross-functional teams and relevant stakeholders to support the research, development and implementation of emerging technologies and innovation which are transforming the energy sector relative to grid modernization and customer expectations.

In support of building a culture of innovation and continuous improvement, the incumbent will act as an advocate for innovation, assist with research and support in various areas including studies and pilots of new processes and technologies that align with Enova’s strategic objectives and engage its stakeholders and partners.  They will assist with identify external funding for innovation and continuous improvement projects and support customer experience projects and initiatives as well as assist with identifying new applications and technologies in support of continuous improvement. 

Skills/Abilities

Advanced MS Office skills
Advanced Project and Program Management skills
Advanced time management and planning skills with the ability to multitask and adapt to changing industry standards
Advanced analytical skills, problem solving, critical thinking and troubleshooting skills
Intermediate financial management, facilitation and presentation, and product development skills
Strong ideation and team building skills
Strong oral and written communication skills

Knowledge/Education

Bachelor's degree in Business Administration, Information Technology, Engineering or Energy Systems
Project Management Certification (PMP) is an asset
Advanced knowledge of research and development techniques
Intermediate knowledge of the energy and utility industry including existing technology trends, emerging distributed energy technology and innovations impacting the energy industry
Intermediate knowledge of OEB Codes and Regulations and Occupational Health and Safety Act

Experience

4-6 years’ experience in Research & Development in the energy sector
3 years’ experience in project management, facilitation, and stakeholder engagement
Experience in team building and ideation
Valid Class “G” driver’s licence

Responsibilities

Supports the delivery of demonstration projects, grid innovation and business transformation initiatives that align with Enova’s strategic objectives
Collaborate and support cross functional project teams that are involved in research, development and implementation of innovation related projects
Solicit and document lessons learned for each innovation project that can be applied to future projects and initiatives
Develop and support collaborative working relationships with all internal and external stakeholders, business partners, vendors and industry experts and assists in the mobilization of internal resources to ensure organization readiness for change and new business models
Monitor and research technologies, business models, market transformation initiatives and advancements, government, regulatory and industry legislation and/or standards and their impact and application on the energy industry in the context of electrification, sustainability and climate change
Support the development of digitalization and digital transformation strategies
Assist with identifying and researching external funding for innovation initiatives
Provide support for project/program financials including budgeting, forecasting and tracking
Support Corporate Occupational Health & Safety initiatives by incorporating safe work practices into daily work routine and reporting any unsafe conditions or work practices to the supervisor
Qualified applicants are invited to apply, in confidence, by submitting a cover letter and resume through our Careers Portal located at My Job Search (ultipro.ca) (https://recruiting.ultipro.ca/WAT5000WALO/JobBoard/9c73db72-3ecf-4d77-ab2b-f7b64b454bb1/?q=&o=postedDateDesc).
We sincerely thank all applicants for their interest in this position; however, only those selected for an interview will be contacted. Enova Power Corp. is an equal opportunity employer. If you are selected to participate in the recruitment process for the position to which you have applied and require a disability-related accommodation, please notify the People and Culture department.
We encourage applications from underrepresented groups, particularly racialized people, 2SLGBTQIA+ people and people with disabilities. We are also an Accessibility for Ontarians with Disabilities Act (AODA) compliant workplace. Our recruitment and hiring processes will be modified to accommodate disabilities, if requested.

   
Project Manager
 
ERTH Corporation is the parent company to a number of specialized companies with expertise in energy distribution, sustainable energy solutions, field services (construction/traffic/street lighting) and back office technology solutions and consulting with clients around the globe.  
As a Project Manager at ERTH Business Technologies, your role will be to oversee the successful delivery of technology solutions to clients.  You will work closely with customers to understand their needs and ensure that projects are delivered on time, within budget and to their satisfaction.  If you are a dynamic self-starter with a passion for technology, we encourage you to apply for this exciting opportunity, working remotely.  

Responsibilities:

Project Planning and Management
Define project scope and schedule, focusing on regular and timely delivery of value
Organize and lead meetings, manage issues/risk, project planning, project reporting
Perform delivery planning and assist in execution for assigned projects
Assist project team in management activities including financial, planning, contracting and sales
Managing project change requests
Managing client satisfaction within the project transition period

Team Management
Holding teams accountable for their commitments and removing impediments
Leveraging organizational resources to improve capacity for project work

Process Improvement
Champion process improvement initiatives to implement best practices
Creating training material and deliver training to clients 


Knowledge, Skills and Abilities:

College or university degree preferred in computer science or related field
7+ years of experience in Project Management within the software industry
Effective communication skills and be committed to working in a team-based environment with a focus on continuous improvement and quality customer service
Able to demonstrate strong problem solving skills with ability to independently manage several projects concurrently
Strong facilitation, negotiation and dispute resolution skills
Willingness to learn, take on new responsibilities and develop a career at ERTH
Self-driven individual who is able to work well in a remote environment
Project management certification preferred 

Why ERTH:
You will be given ever-increasing autonomy and responsibility to develop and grow your career and have the opportunity to work with a variety of clients in a growing organization. You will have the freedom to make a real difference in the SaaS world, and the chance to work with some great people. For more information about the full spectrum of ERTH products and services, visit www.erthcorp.com. 
ERTH is an equal opportunity employer.  Accommodations are available for all parts of the recruitment process under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.  Applicants need to make their needs known in advance. 
Interested and qualified candidates are invited to apply, in confidence, by submitting a cover letter, along with a detailed resume, stating qualifications and work experience to human_resources@erthcorp.com 
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

 
Apprentice – System Operator
Without you, we’d be in the dark. 
You enjoy working outside with your hands, on a team that collaborates to get things done. You love the changing and challenging problem-solving work of an Apprentice – System Operator.  Through your education and recent experience, you’ve developed the insight to see how a job will unfold and the best way to safely get it done. 
You’re the kind of person who believes that what you do is more than just a job – and you’re looking to be a part of a team that believes that, too. 
Hydro Ottawa is that team. 
JOB SUMMARY 
As an Apprentice System Operator, you will participate in a recognized program to become a certified System Operator at Hydro Ottawa. During this time, under the direction and tutelage of a System Operator Journeyperson you will monitor the SCADA and Outage Management systems, respond to distribution system events, analyze data and direct field crews, ensuring the safety of personnel, safeguarding distribution system equipment and minimizing the duration and impact of distribution system disturbances as you complete the necessary courses to qualify as a Journeyperson. 
MAJOR RESPONSIBILITIES 
The essential responsibilities of a System Operator include but are not necessarily restricted to the following:

Continuously monitor the distribution system via SCADA, Power Quality metering, fault detection systems, Outage Management System, or other supervisory systems.
Analyze all available data to maintain distribution system integrity and operation within normal parameters.
React to distribution system disturbances to minimize potential electrical hazards to Hydro Ottawa personnel and the general public, minimizing the duration of power outages, and to safeguard distribution system equipment.
Responsible for directing all field personnel activity related to System Controlled devices during normal and abnormal conditions.
Prioritize restoration of power with respect to minimizing interruption duration. In the event of large-scale power interruptions, the System Operator is responsible for determining restoration priorities and taking appropriate action.
Ensure prompt accurate assessment and reaction to emergency conditions, possibly involving life-threatening situations.
Contact Reliability or On-Call Supervisors to arrange for additional staff to respond to abnormal or emergency situations.
Direct all switching procedures.
Directly answer specific customer inquiries and concerns during business and non-business hours.
Review the electrical distribution system with crews and Supervisors for work protection requests.
Prioritize and, if necessary, reschedule workload as conditions change.
Provide work and equipment protection for both emergency and non-emergency conditions, using either electronic or manual “hard copy” documents.
Create and check all “Orders to Operate” and “Work Protection” documents and issue to the proper work groups, be it Hydro Ottawa personnel or a contracting group for both emergency and non-emergency conditions.
Ensure field crew and System Operations compliance with the “Utility Work Protection Code”.
Monitor and correct loading trends to respect equipment ratings and limits.
Maintain a record log of System Office activities.
Communicate with Assets, Records and field personnel to maintain current and accurate Operating maps and drawings.
Communicate directly with Hydro One, Electrical Safety Authority, and the Independent Electricity System Operator as required by industry regulation and protocol.
Perform control actions as directed by Hydro One and the Independent Electrical System Operator to ensure stability, integrity and security of the bulk electricity system and Hydro Ottawa’s distribution system.
Train System Office personnel and others as required.
Assist with queries from other divisions inside or outside of Hydro Ottawa.
Maintain a level of technical competency to use different computer and software applications confidently.
Communicate distribution system equipment deficiencies appropriately to initiate and expedite repairs.
Reporting/communication of system events and interruptions accordingly (written and/or verbally).
Communicate “Power Outage Updates” to Hydro Ottawa management, Public Affairs and Communications personnel, Police, and Fire Department representatives.
Compile information from Fire, Police or Hydro One to dispatch appropriate personnel and equipment to establish isolations.
Issue and record temporary nomenclature in the electrical system and maintain accurate records.
Respond accordingly to any alarms coming in on the SCADA system, or other supervisory systems.
Identify interruption areas and update internal and customer notification systems including the Hydro Ottawa website Outage Map and Outage Alert messaging, Update and maintain system contingency plans.
Performs other related duties as required. 

EDUCATION AND EXPERIENCE 

Electrical Engineering Technologist OR
Electrical Engineering Technician plus a minimum 1 year experience in system operations 
ADDITIONAL REQUIREMENTS 

Valid driver’s license - Class G
Government of Canada security clearance
Shift work on a 24 x7 rotational basis
Successful completion of the System Operator apprenticeship training program
English essential, both oral and written
Bilingualism (English/French) considered an asset 
The terms and conditions of employment for this position are governed by the collective agreement between Hydro Ottawa Limited and IBEW Local 636. 
Hydro Ottawa is currently piloting a hybrid work program. This hybrid work program is position specific, the details of the hybrid model will be discussed with successful candidates. 
Please apply on our career page: Careers at Hydro Ottawa
Hydro Ottawa is committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.
Selected candidates must be legally entitled to work in Canada.