BUSINESS ANALYST, CUSTOMER OPERATIONS
Enova Power Corp. is the trusted energy provider, dedicated to delivering safe and reliable energy solutions that power our communities forward.
Serving more than 157,000 residential and business customers in the City of Kitchener, City of Waterloo, Township of Woolwich, Township of Wilmot, and Township of Wellesley, Enova Power Corp. is the 7th largest electricity distribution utility in Ontario.
We are currently seeking a collaborative individual to join our team as a Business Analyst, Customer Operations.
The Business Analyst shares responsibility for management, implementation, enhancements, and support of the functional aspects of assigned business information systems used within the Customer Care and Billing Department. The Customer Information System (CIS) and related deployment is the current system of focus. The Business Analyst analyzes system data and business processes, identifies errors, and provides recommendations for improvement. The BA will plan, develop, design, implement and support the CIS users regarding system integration, enhancements, configuration, and testing as it relates to meter to cash business activities. The BA will partner with various employees across the organization to provide the necessary guidance and training to ensure each department has the information they need to be effective.
Skills/Abilities:
Knowledge/Education:
Responsibilities:
How to Apply
Qualified applicants are invited to apply, in confidence, by submitting a cover letter and resume by email addressed to www.enovapower.com, under the Corporate Information tab and then careers at our Head Office, 301 Victoria Street South tab. The deadline to apply is Friday, April 7, 2023.
We sincerely thank all applicants for their interest in this position; however, only those selected for an interview will be contacted. Enova Power Corp. is an Accessibility for Ontarians with Disabilities Act (AODA) compliant workplace. Our recruitment and hiring processes will be modified to accommodate disabilities, if requested.
We encourage applications from underrepresented groups, particularly racialized people, 2SLGBTQIA+ people and people with disabilities.