SUPERVISOR, OPERATIONS / Milton Hydro

SUPERVISOR, OPERATIONS

WHO WE ARE
Milton Hydro is on the threshold of an exciting transformation. The energy sector is experiencing dynamic change and opening doors for exciting new career opportunities.

Milton Hydro’s Vision is progressive and forward-looking – creating new customer and community possibilities for a smart, sustainable and electrified future. Our focus is on being customer-centric, where all employees work towards enhancing the customer experience.

WHY YOU WANT TO WORK HERE
We care about our employees, our community and growing our businesses. You are not just a number as we get to know the person behind the name and appreciate each individual’s unique contribution that support our successes.

Our focus is on delivering a sustainable, electrified future for our customers and community, through collaborative leadership and innovative solutions. Our belief system is based on respect, teamwork, communication and excellence in everything we do.

POSITION SUMMARY
Reporting to the Operations Manager, the Supervisor, Operations is responsible for overseeing the line operations, stores, and fleet department activities. The incumbent plays a critical role in ensuring the safe execution of Milton Hydro’s capital plan, new service connections, and maintenance activities. This role includes managing a skilled workforce of Linepersons and Apprentices and ensures that both planned and unplanned jobs are executed effectively.

As a member of the Leadership Team (LT), the Supervisor, Operations actively supports a holistic approach to the organization by focusing on predicting and responding to customer needs, fostering an engaged employee culture, and continually improving through productivity, technology, and innovation. The Supervisor is also accountable for the safety and compliance of line crews, ensuring that all work adheres to established policies, regulations, and standards.

In addition to operational responsibilities, the incumbent will oversee daily prioritization of work to support planned, reactive, and emergency work programs related to construction, maintenance, operations, and customer service tasks such as new connections and event resolutions. They will provide after-hours support for routine and emergency power restoration efforts, ensuring reliability and maintaining high levels of personal and team performance.

The Supervisor will also manage time, quality, and financial performance to ensure safe, cost-effective, and efficient completion of work, while adhering to company policies, safe work practices, and regulatory standards. This position demands a focus on both operational excellence and continuous improvement in service delivery.

KEY DUTIES

• Plan and schedule approved daily work, ensuring that crew assignments and work packages are appropriately allocated.
• Supervise multiple crews and assign work programs for the district, ensuring that operational goals are met.
• Participate in pre-construction activities for capital projects, providing guidance to engineering staff regarding work execution feasibility.
• Execute pre-job work activities, including locates, planned outage requests, and obtaining required permits.
• Conduct job site inspections and provide technical guidance to staff, ensuring safe and cost-effective execution of work.
• Complete reports, ensuring work is assigned, understood, and site visits are conducted to evaluate performance.
• Ensure employees and contractors follow corporate rules, safety regulations, and government policies.
• Liaise with internal and external stakeholders to plan and organize work, ensuring permits, equipment, and materials are available and aligned with project timelines.
• Support projects from conceptual design to execution, managing all construction activities to meet safety, cost, quality, and timeline targets.
• Manage staff to ensure that the Collective Agreement is administered fairly, fostering a positive union/management relationship.
• Support Project Coordinator with scheduling external resources as needed to complete outsourced activities.
• Oversee fleet maintenance activities to ensure preventive maintenance and repairs are conducted efficiently and cost-effectively.
• Oversee the adequate maintenance of inventory and proper control of material movement.
• Provide leadership for Occupational Health & Safety activities, promoting a culture of safety, health, and loss prevention.
• Participate in evaluating new tools, processes, and equipment to improve safety and productivity.
• Perform system standby duties, including acting as site chief during major system failures.
• Participate in after-hours callouts for power restoration during emergency reactive events.
• Represent the company in meetings with external agencies such as IHSA, Mearie, Ministry of Environment, Ministry of Labour, and local municipalities.
• Lead and execute proactive safety and environmental programs.
• Other duties and responsibilities as assigned or modified as the department evolves.

SKILLS AND ABILITIES

• Thorough knowledge of electrical overhead, underground, network and underground residential distribution systems, operating practices standards, equipment, materials and engineering records systems.
• Familiar with reading electrical drawings, work protection codes, feeder/operating prints, overhead, underground work practices and standards.
• Familiar with various computer systems/applications including accident/incident investigation techniques, work management and general office automation tools.
• Knowledge of emergency management practices.
• Understands and utilizes the actions and behaviors necessary to create organizational change and unity.
• Displays professional ethics and possesses strong leadership skills and a sense of mission with a high priority for safety and results.
• Models a customer focused approach in all actions and decisions.
• Acts as a resource, mentor and coach in enabling individuals to reach their full potential; demonstrates strong leadership skills by empowering staff.
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills; develop strong relationships across the organization to build a network of stakeholders.
• Demonstrates flexibility and adaptability to changing or ambiguous work conditions; able to work in a fast-paced, high-pressure environment.
• Holds self and others accountable to achieve objectives.
• Continuously improves systems and procedures to improve safety, quality and productivity.
• Develops culture and people by actively supporting employee development through coaching, mentoring and training.
• Demonstrates a commitment to the environment, health and safety, and manages risks to protect employees and the public.

KNOWLEDGE

• Knowledge of OHSA, Electrical Utility Safety Rules and relevant safety, electrical and environmental legislation and regulations.
• Knowledge of electrical utility construction standards
• Knowledge of distribution system operations

EXPERIENCE & EDUCATION

• Powerline Technician Certificate
• 10 years’ experience as a Powerline Technician
• 5 years’ experience as a crew Lead Hand
• Class DZ licence

POSITIONS SUPERVISED:

• Power Line Technicians (PLTs)
• Lead Hands
• Apprentices

APPLY TODAY!

Candidates interested in this position are invited to apply in confidence, by completing their application through the Career Center by end of business day, Friday November 22^nd, 2024.  Please attach your resume and cover letter in .docx or .pdf format.

Career Center URL: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4c0592a0-eed8-437d-8879-5b12a2bafd8a&ccId=19000101_000001&lang=en_CA

Milton Hydro is an equal opportunity employer and is committed to providing a recruitment process that respects the dignity and independence of all candidates. Should you require accommodation at any stage in the recruitment, assessment or selection process please email hr@miltonhydro.com. We thank all applicants for their interest in Milton Hydro Distribution Inc., however, only those selected for an interview will be contacted.