Supervisor, System Control Centre – Ajax (1 Opening)

Elexicon Energy’s is the fourth largest municipally owned local hydro utility in Ontario servicing over 180,000 residential and business customers across the eastern part of the Greater Toronto Area including Pickering, Whitby, Ajax, Clarington, Belleville, Gravenhurst, Uxbridge, Port Hope, Scugog and Brock. We are the fastest growing public electric utility in the province, in an electrifying industry that is shaping the discourse across multiple sectors as Canada drives towards its commitment to achieving net-zero emissions by 2050.

WHY JOIN OUR TEAM?

At Elexicon Energy we believe in living and leading our values through our daily actions. Our people are passionate about what they do and are engaged in day-to-day operations, projects, and initiatives to support Our Why of empowering the communities we serve and helping customers create the possibilities that energize their future. This is an exciting time to join our growing team as we develop strategies and plans to support a new brand and vision for customer centricity and operational excellence!

The successful candidate will display a track record that espouses Elexicon Energy’s beliefs of Safe & Well, Consistent, Respectful, Responsive, Collaborative, and Clear. 

DUTIES & RESPONSIBILITIES

System Operations

• Manage the day-to-day needs of the System Control Centre including scheduling, resourcing, timesheet balancing and all other administrative processes necessary to run a shift.
• Overseeing the 24/7 System Control Centre operations of the corporation’s distribution system assets, including the safe and reliable operation of the distribution system including Seaton Municipal Transformer Station #1, for planning and unplanned outages, construction and maintenance.
• Supporting the System Control Centre in office Monday to Friday and available to support on-call basis.
• Supervises the SCC work plan and monitors its progress to make on-demand changes where necessary for the efficient and effective operation of the distribution system
• Ensuring the safe, effective, and efficient operation of all the system components on a constant and continuous basis by providing accurate and prompt direct system control or control instructions to field staff.
• Acting as the Corporation’s subject matter expert and providing direction on the Utility Work Protection Code.
• Supervising and approving overhead and underground distribution system switching, including station switching.
• Coordinates with SCC client groups to communicate changes to the work plan, support the re-scheduling of planned work, access resources and direct the restoration of unplanned events
• Restoring outages and resolution of all trouble call response activities and power system emergencies.
• Performs inspections and audits on all services provided by the SCC and takes action on deficiencies that require immediate resolution or provides timely reports on gap closure
• Initiating, developing and coordinating all Mutual Assistance Agreement with other LCD’s.
• Maintaining the Transmission Connection Agreement, Distribution Connection Agreements and other distribution system connected generator operational agreements up to date.
• Maintaining emergency preparedness and response procedures, in compliance with IESO’s emergency preparedness regulations and the Corporation’s Business Continuity program.
• Participate in preparing and maintaining the Power Restoration Plan Acting and managing all functions relating to the safe and effective restoration of power, and coordinating with all other departments as required. Conducting regular emergency response practice scenarios.
• Ensuring that real-time outage information is current and accurate and communicated on a timely basis to internal stakeholders including Corporate Communications, Customer Service and Senior Management.
• Reviewing procedures with shift staff to ensure concepts are being understood and procedures are followed at all times.
• Leading the development and implementation of plans, strategies, policies, and processes for operational planning and outages.
• Reviewing Control Center tools/displays and making recommendations for additions and updates to operations technologies, such as SCADA, OMS, GIS, ADMS, IVR etc.
• Participating on committees as required, including the Reliability Committee, providing subject matter expert advice as required.
• Providing feedback, reports and recommendations to the Manager, Stations, System Control and other Department Managers on all operational issues.
• In conjunction with corporate Communications, manage customer complaints regarding power quality and system reliability.

Innovation and Organizational Effectiveness

• Foster creativity and innovation and actively looks for new ideas to improve the operation of the unit.
• Recommends improvements to operational technologies.
• Identifies opportunities to improve the quality of the business unit’s operations and the efficient utilization of resources.
• Promotes team development and coaching to staff.
• Sets the tone and fosters a culture that promotes ethical practices, the Corporation values including the Code of Ethics and Business Conduct of the enterprise.
• Ensure compliance with applicable laws and regulations.
• Other duties and responsibilities may be assigned and/or change as the department develops.

Health and Safety

• Responsibility of direction and supervision of health and safety policies to ensure the front-line staff are operating in a safe environment.
• Promoting safety, participating in safety meetings, inspections, meetings, instructions and training as required.
• Enforcing all applicable safety standards including the Company’s Health and Safety program.

KEY SKILLS & QUALIFICATIONS

• University degree in a related field from a recognized university or a combination of education, training, and experience.
• Experience in working with union-represented employees and with shift workers.
• Knowledge of operational technologies (e.g. SCADA, GIS, OMS, ADMS, etc.)
• Awareness of aspects of line construction, power line maintenance, substation construction, and maintenance and protection schemes.
• Experience in power system operations, smart grid technologies, emergency preparedness and distributed energy resources.
• Processes and maintains a valid Ontario Driver’s License.
• Thorough knowledge and understanding of the I.H.S.A. Utility Work Protection Code and on its proper application.
• Thorough knowledge of electrical overhead, underground, network and URD systems, operating practices standards, equipment, materials and engineering records systems.
• Knowledge of OHSA, Electrical Utility Safety Rules and relevant safety, electrical and environmental legislation and regulations.
• Thorough knowledge of reading and understanding of electrical drawings, feeder/operating prints and schematics.
• Knowledge of emergency management practices related to the Ontario Power System Restoration Plan and IESO Market Participant Rules on Emergency Preparedness and System Restoration.
• Understands and utilizes the actions and behaviors necessary to create organizational change and unity within One Culture principles.
• Displays professional ethics and possesses strong leadership skills and a sense of mission with a high priority for safety and results.
• Models a customer focused approach in all actions and decisions.
• Acts as a resource, mentor and coach in enabling individuals to reach their full potential; demonstrates strong leadership skills by empowering staff.
• Strong analytical and problem solving skills.
• Strong verbal and written communication skills; develops strong relationships across the organization to build a network of stakeholders.
• Demonstrates flexibility and adaptability to changing or ambiguous work conditions; able to work in a fast-paced, high pressure environment.
• Holds self and others accountable to achieve objectives.
• Continuously improves systems and procedures to improve safety, quality and productivity.
• Develops culture and people by actively supporting employee development through coaching, mentoring and training.
• Demonstrates a commitment to the environment, health and safety, and manages risks to protect employees and the public.
• Other duties and responsibilities may be assigned and/or change as the department develops.

MINIMUM REQUIREMENTS

• A Journeyperson Distribution System Operator certification in the province of Ontario, with direct system control experience would be an asset.

Please note: Elexicon’s Vaccination Policy requires confirmation of full vaccination status as a condition of employment.

Interested and qualified applicants are encouraged to visit our Elexicon Energy Career page and apply through the portal at https://elexiconenergy.com/careers.

We thank you for taking the time to apply with Elexicon Energy. Successful candidate who meets the qualifications and experience for the position will be contacted for an interview. Please note that accommodations can be provided upon request via email at hr@elexiconenergy.com.

OUR COMMITMENT TO DIVERSITY, INCLUSION, EQUITY, AND BELONGING:

Elexicon Energy embraces and celebrates our collective diversity. We are committed to fostering an inclusive, diverse and equitable workplace built on respect, support and collaboration.

Elexicon Energy Inc. is an equal opportunity employer. We value an inclusive and supportive workplace which truly reflects the diversity of the communities we serve. We welcome all individuals to apply and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, Indigenous/Métis status, or other legally protected status.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available upon request at any point during the recruitment process. If you require accommodation, please let us know and we will work to meet your needs.