Meter Systems and Data Integrity Analyst // Oakville Hydro

Meter Systems and data Integrity Analyst // Oakville Hydro

Oakville Hydro delivers reliable and safe electricity to more than 77,000 individuals, families, and businesses in the Town of Oakville.  The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community.  Oakville Hydro is a two-time recipient of the Local Distribution Company Performance Excellence Award from the Electricity Distributors Association, as well as a Centre of Excellence Award from the Canadian Electricity Association.  Oakville Hydro has also been recognized as one of Canada’s Safest Employers.

At Oakville Hydro, we believe that our continued success as an industry leader is due to our innovative, customer focused, team-oriented employees who continually strive to exceed customer expectations and take pride in all areas of our businesses.

Successful Oakville Hydro employees:

• Are customer-centric – they understand and embrace the role of delivering exemplary service
• Lead – they lead by example through their actions and attitudes
• Innovate – they look for opportunities to improve, do things differently, and add value for our customers and business
• Commit to Excellence – in all that they do

We promote a culture that is diverse, inclusive, innovative, and performance driven in an environment that is fun and exciting.  Individuals who choose to be a part of our organization are offered:

• Potential to lead innovative projects and initiatives
• Career path exploration and development opportunities
• Opportunities to get involved with teams and charitable events that support the community
• Comprehensive total reward package

Meter Systems and Data Integrity Analyst

About the Role

The Meter Systems and Data Integrity Analyst is responsible for ensuring the accuracy, completeness, and reliability of data collected from metering systems.  This role plays a critical part in maintaining high-quality meter data for billing, analytics, regulatory compliance, and operational decision-making.

Duties include:

• Monitor and validate incoming meter data for accuracy, completeness, and consistency
• Identify, investigate, and resolve data anomalies, gaps, and communication failures
• Collaborate with Digital Solutions, field operations, and vendors to troubleshoot and resolve data quality issues
• Develop and maintain data quality dashboards and reports using tools such as Power BI or Tableau
• Define and enforce data quality rules and thresholds in alignment with industry standards and internal policies
• Support the implementation of data governance practices and participate in audits and compliance reviews
• Assist in testing and validating new metering system features, firmware updates, and data integration processes
• Manages and guarantees data integrity and quality between multiple platforms
• Main contact/support between DS and Metering to enhance data reporting for better data quality review, assistance for DS for new metering projects
• Document data quality processes, issue resolution steps, and system configurations
• Support for data requirements for eDSM programs and Key accounts as required
• Performance monitoring of AMI system and all collected data
• Other duties assigned by supervisor

Required Skills, Qualifications and Experience:

• College degree in System Administration, Computer Studies, or related discipline considered an asset
• 2+ years of experience in data analysis, preferably in the utility or energy sector
• Familiarity with metering systems, MDMS (Meter Data Management Systems), and smart meter technologies
• Proficiency in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau)
• Strong analytical and problem-solving skills with a keen eye for detail
• Excellent communication and collaboration skills

Other Success Factors:

• Brand ambassador – enable, engage, encourage, and exemplify the brand behaviours
• Stay a step ahead – is in-tune with key industry knowledge, best practices, and disruptors
• Exceptional interpersonal and communication (written, verbal and presentation) skills
• Ability to solve problems with varying degrees of complexity
• Strong organizational skills with the ability to be flexible and tolerant of ambiguity in a constantly evolving organization
• Highly organized with a high degree of attention to detail
• Solid analytical and problem-solving abilities
• Exhibit a high degree of professionalism, collaboration, and dependability, with a proactive “can do” attitude

Please send your resume with the position title in the subject line, to PeopleandCulture@oakvillehydro.com

Oakville Hydro is an Equal Opportunity Employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Oakville Hydro will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform People Excellence team of the nature of any accommodation(s) that you may require.