North Bay Hydro | Manager, Operations

MANAGER, OPERATIONS

North Bay Hydro Distribution Limited (NBHDL) is a proud, community-owned utility serving the residents and businesses of North Bay, Espanola, and Sables-Spanish Rivers. We take pride in fostering a supportive and dynamic workplace where employees are valued and empowered to succeed. We are currently seeking a motivated and dedicated individual to join our team and contribute to our continued growth and excellence.

North Bay Hydro Distribution Limited is seeking an experienced Manager, Operations to lead the safe, reliable, and efficient construction, maintenance, and operation of NBHDL’s overhead and underground electrical distribution system. The Manager, Operations will provide leadership to Operations and oversee distribution, construction and maintenance, capital projects, asset management, fleet and facilities, locating services, and operational planning. 

KEY RESPONSIBILITIES:

• Lead day-to-day Operations, including Lines and Stores, with potential future responsibility for Metering and Substation.
• Lead, coach, and develop employees; manage performance, staffing, resources, and labour relations in a unionized environment.
• Oversee distribution construction and maintenance, including subdivisions, new services, relocations, rebuilds, extensions, and system modifications.
• Manage capital and operational projects, including budgeting, scheduling, contracting, quality, and contract administration.
• Ensure compliance with Ontario Regulation 22/04, safety requirements, corporate standards, and applicable legislation.
• Promote a strong safety culture through training, inspections, and effective work practices.
• Oversee asset management, fleet, equipment, facilities, inventory, and locating services.
• Develop departmental plans, budgets, policies, and procedures to improve operational effectiveness.
• Collaborate with Engineering, employees, customers, municipalities, contractors, consultants, and regulatory agencies.
• Support regulatory and ESA audits and participate in the Management Availability rotation.

QUALIFICATIONS & EXPERIENCE:

• Professional designation such as P.Eng., CPA, C.E.T./C. Tech., or PMP.
• 10–15 years of related experience, including at least 5 years of management/supervisory experience.
• Experience in electrical distribution, utility operations, engineering, construction, or a related field.
• Strong knowledge of distribution systems, construction practices, safety, and regulatory requirements.
• Demonstrated project, budget, contractor, and people-management experience.
• Strong leadership, communication, decision-making, problem-solving, and interpersonal skills.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and MS Project.

Starting Salary: $131,908

In addition to a competitive salary, we also offer a comprehensive benefit package.  Interested applicants should submit their resume detailing related education, qualifications and experience to:

HR@northbayhydro.com

Attention: Marie Coulombe, Manager of Human Resources and Administration

Applications will be considered until October 9, 2026

NBHDL does not use AI to screen applications. All applications will be reviewed by our HR team. North Bay Hydro Distribution Limited is an equal opportunity employer and provides accommodation in accordance with applicable laws throughout the hiring process. The personal information submitted will be solely used to determine eligibility for employment in this position

We thank all applicants, but only those selected for a personal interview will be contacted.