Enterprise Systems Administrator

Enterprise Systems Administrator

Oakville Enterprises Corporation – Oakville, ON 

Oakville Enterprises (OEC) operates a family of energy and infrastructure companies specializing in providing integrated services that include utility engineering, asset management, utility locates, fibre network design, GIS mobile and aerial mapping, GIS management, commercial energy generation/storage, electricity distribution and more. Visit our website at www.oecorp.ca for additional information.

Our businesses serve municipalities, telecommunications, electrical distribution, and energy infrastructure businesses throughout Canada and beyond.

People are at the centre of our brand. Every day we deliver on our brand promise to Cherish Customers, Deliver Flawlessly, and Stay a Step Ahead. Our people look beyond the conventional and reach for the extraordinary to win outside the box.

Successful OEC employees:

• Customer-centric – you understand and embrace the role of delivering exemplary service
• Leadership – you lead by example through your actions and attitudes
• Innovation - you look for opportunities to improve, do things differently, and add value for our customers and business
• Commitment to Excellence - in all that you do 

We promote a culture that is diverse, inclusive, innovative, and performance driven in an environment that is fun and exciting. Individuals who choose to be a part of our organization are offered:

• Potential to lead innovative projects and initiatives
• Career path exploration and development opportunities
• Opportunities to get involved with teams and charitable events that support the community
• Comprehensive total reward package 

About the Role 

We are looking for a dynamic individual with exceptional customer service and technical skills. Working in a non-routine and very complex environment, this position oversees infrastructure, network and various organization-wide technologies. This position provides support in various IT areas: Datacenter servers, including storage and server provisioning, cloud/network/application management, network security, end-user support, phone/voicemail administration, and special projects as needed.

Accountabilities Include:

• Design, provision, implement and support the servers, storage and collaborations infrastructure services, including all hardware and software components enterprise wide
• Manage application server provisioning, deployment and implementation processes, including gathering business and technical requirements
• Develop technical solutions and architecture, evaluate risk and develop assessments for proposed technology 
• Maintain vendor management, hardware and software asset management and maintenance and licensing compliance
• Ensure the datacenter application servers, storage capacity planning and related resources, are operating within pre-defined operating levels
• Manage all proactive tuning activities for the above
• Recommend and execute changes and modification to the IT infrastructure environment in order to improve efficiency, reliability and performance
• Develop and maintain appropriate levels of documentation for all datacenter infrastructure services, systems and related components
• Develop and maintain appropriate levels of documentation for all operational processes and procedures, project files and ensure an effective level of protection and integrity of organizational data and assets
• Ensure IT corporate standards, internal processing controls and audit controls are maintained in an effective manner.
• Participate in the preparation and execution of the IT Disaster Recovery, Business Continuity and Incident Response activities and security assessments
• Provide advice, consultation and quotes to the IT teams and affiliated family of companies, by gathering requirements, researching solutions and evaluate alternatives
• Lead project teams as required, comprised of members of the IT team and other departments, providing technical expertise in selection and implementation of IT solutions supporting business needs and initiatives 

Qualifications and work experience:

• University degree in Computer Science, Electronic Engineering, Information Technology or related discipline or related work experience
• Experience managing/overseeing external vendors and maintaining vendor relationships
• Demonstrated experience and knowledge of help desk practices, and managing internal customer expectations
• CCNP (Cisco Certified Network Professional) is an asset
• MCSE (Microsoft Certified Systems Engineer) is an asset
• Minimum 5 -7 years in a similar role with previous experience in planning, design, implementation /engineering role supporting complex multi-vendor enterprise environments, implementing complex datacenter infrastructure solutions using Microsoft, VMware, Linux and Cisco Technologies 

Other Success Factors:

• Has strong planning, analytical and troubleshooting skills with a clear focus on the delivery of excellent customer service
• Be able to Influence and communicate effectively at all levels of the organization using strong, effective communication skills (both oral and written)
• Collaborate and build strong relationships throughout the organizations
• Embrace a culture of continuous improvement and effective streamlined processes
• Be agile and responsive while displaying a sense of urgency
• Is a team player who can influence and support change
• Has effective presentation skills 
• Exudes a passion for working on and explaining technical concepts in a simplified easy to understand manner to internal customers
• Communicate in a compelling manner that motivates and empowers others 

Please send your resume with the position title in the subject line, to HR@oecorp.ca  

Oakville Enterprises is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Oakville Enterprises will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

April 2, 2019