Requires a
GIS Technologist
Start Date: October 2020
 
Brantford Power Inc. (BPI) is seeking a qualified GIS Technologist with excellent communication skills, a collaborative attitude and a strong commitment to safety to join our Engineering team. Reporting to the Manager of Engineering, the GIS Technologist will be responsible for providing GIS services related to the preparation, updating, and analysis of our digital mapping system and associated databases.  
BPI is progressive utility that distributes electricity to approximately 40,600 residential, commercial, and industrial customers in the City of Brantford. Our service area is exclusively urban with no rural sections and encompasses approximately 74 square kilometers. 
Responsibilities:

Prepare, maintain, update and manipulate and analyze the digital mapping and associated databases related to BPI’s GIS
Perform quality assurance/quality control tasks to ensure GIS data integrity
Liaise with BPI departments to provide spatial data and analysis functions
Provide content administration, data dissemination, documentation, spatial analysis, map productions, user training and support to the business areas
Analyze data requirements, design logical and physical data models
Work collaboratively with other team members across BPI
Respond to application issues from the user community, troubleshoot problems and work with vendors as required to resolve issues
Monitor and assess problem situations to identify root cause, gather and process relevant information, generate solutions and resolutions
Programming, coding and implementation of third party applications will be required
Preparing electrical distribution drawings and designs
Other duties as assigned
Qualifications & Requirements:

Post-Secondary Degree or Diploma in GIS, Geography, Computer Science, or equivalent
3 years of experience and knowledge with developing GIS databases and maintaining GIS data with ESRI and/or Intergraph/Hexagon software
Advanced knowledge of GIS tools and methodologies for administration of corporate GIS databases
Advanced knowledge of SQL and Oracle database
Advanced knowledge of iOS and Android operating systems
Experience with AutoCAD software
Experience with presentation and graphic design tools for the production of professional quality mapping output products
Strong organizational, time management and interpersonal skills
Proven analytical and problem solving abilities; including experience creating analytical based reports
Strong interpersonal, written and oral communication skills 
Qualified candidates must send a detailed resume and cover letter no later than October 9, 2020 to the attention of Human Resources, bpresumes@brantford.ca. 
Information gathered relative to this position will only be used for candidate selection.
We thank each applicant for taking the time and effort to submit your resume, however, only candidates to be interviewed will be contacted. 
Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.
 
 September 25, 2020

 
Supervisor, Analytical Billing and Quality Assurance
(1-year contract position)
 
Oakville Hydro, part of the OEC group of Companies, delivers reliable and safe electricity to more than 74,000 individuals, families and businesses in Oakville. The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community. Oakville Hydro is a two-time past recipient of the Local Distribution Company Performance Excellence Award from the Electricity Distributors Association and a Canada’s Safest Employers Silver Award recipient, recognizing the organization as an exceptional leader in the industry. 
At Oakville Hydro, we believe that our continued success as an industry leader is due to our innovative, customer focused, team-oriented employees who continually strive to exceed customer expectations and take pride in all areas of our businesses.  
Successful Oakville Hydro employees:
 

Are Customer-centric – they understand and embrace the role of delivering exemplary service
Lead – they lead by example through their actions and attitudes
Innovate – they look for opportunities to improve, do things differently, and add value for our customers and business
Commit to Excellence - in all that they do 
We promote a culture that is diverse, inclusive, innovative, and performance driven in an environment that is fun and exciting. Individuals who choose to be a part of our organization are offered:  

Potential to lead innovative projects and initiatives
Career path exploration and development opportunities
Opportunities to get involved with teams and charitable events that support the community 
About the Role 
We are looking for a dynamic individual with exceptional customer service and technical skills. The Supervisor, Analytical Billing and Quality Assurance is accountable for overseeing all aspects of the billing department including programs and processes while providing an exceptional billing experience for customers. 
Duties include: 

Be a Brand ambassador - enable, engage, encourage and exemplify the behaviours and attitudes of Lead, Innovate and Commit to Excellence
Innovate – engage colleagues and find new ways to work and win
Provide sound leadership and guidance to a team of billing professionals
Deliver feedback and coaching as required, while identifying developmental opportunities with team members through innovative approaches that assist with learning
Design and manage training programs for new and existing employees, with a focus on innovation and continuous improvement
Develop, implement, monitor and audit quality assurance programs that ensure billing accuracy
Effectively balance competing priorities, scheduling issues and deadlines
Oversee the technical aspects of all system related to billing activity
Champion the customer experience by professionally managing and responding to customer inquiries
Ensure billing activities align with all business objectives and regulatory requirements
Prepare and analyze statistical monthly, quarterly and annual reports and data to glean insights and information that enable evidence-based decision making
Research, analyze and execute process and system enhancements
Ensures timely data acquisition to facilitate prompt billing
Design and implement work schedules that optimize the employees’ time and skills resulting in increased efficiencies within the department
Assist with the preparation of, and management to the established annual budget
Liaise with internal teams to ensure the integrity, security and accuracy of the Customer Information and Billing system
Work in compliance with all health and safety and environmental legislation including, but not limited to, the Occupational Health and Safety Act and Regulations and Oakville Hydro’s Policies and Procedures
Is accountable for, and actively promotes health and safety with employees; this includes but is not limited to ensuring employees receive necessary and appropriate safety training; conducting incident investigations; implementing corrective actions as required, and conduct safety meetings as necessary
Other duties assigned by the Director, Customer Care 
Required Skills, Qualifications and Experience: 

Post-secondary degree or diploma in Business Administration, Finance or related disciple and or equivalent work experience
Minimum of 5 years supervisory experience in a billing department
Experience within a utility environment is preferred
Experience working within a quality control, and audit function
Broad exposure to a business environment
Working knowledge of customer information systems (i.e. NorthStar) 
Other Success Factors: 

Is customer centric and displays an attitude of commitment and excellence with service delivery
Stay a step ahead – make a priority to be in-tune with changes in technology and industry news
Communicate – stay informed of company events, industry news and advancement in technologies
Is a proven leader that has a passion of coaching and developing others
Has strong planning, analytical and problem-solving skills with a clear focus on the delivery of excellent customer service
Is able to influence and communicate effectively at all levels of the company
Communicates in a compelling manner that motivates and empowers others
Displays keen attention to detail and have the ability to prioritize accordingly in a demanding and fast-paced environment
Is self-motivated, with the ability to work independently or as part of team
Is collaborate and builds strong relationships throughout the company
Embraces a culture of innovation and continuous improvement
Is a fast learner who is able to adapt to an ever-changing environment
Is agile, responsive, and displays a sense of urgency
Exudes a passion for working on and explaining technical concepts in a simplified easy to understand manner to internal customers  
Please send your resume with the position title in the subject line to HR@oakvillehydro.com
Oakville Hydro is an Equal Opportunity Employer.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Oakville Hydro will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

September 25, 2020

Board of Directors
 
Festival Hydro Services Inc. (FHSI), operating as Rhyzome Networks, is seeking an individual to provide leadership and governance abilities as a member of the Board of Directors. Rhyzome Networks provides data connectivity and data centre solutions to industrial, commercial and residential customers through its more than 50km grid of fibre optic cable and Wi-Fi access point infrastructure in the City of Stratford and the Town of St. Marys and six other communities in southwestern Ontario. For more information on Rhyzome Networks please visit https://rhyzome.ca. 
Wholly owned by the City of Stratford, Rhyzome is critical to the City’s strategy to establish Stratford as a digital technology centre and an internationally recognized intelligent community. 
Members of the Board of Directors are responsible for managing risk, reviewing corporate policies and confirming effective systems are in place to ensure the integrity of corporate internal controls. Directors are also accountable for the monitoring and oversight of the organization’s performance goals and ensuring financial accountability. 
Primary Obligations

Support the mission and values of Rhyzome Networks
Prepare for Board decision-making meetings by reviewing all relevant materials prior to each meeting
Attend Board of Directors meetings in person, in Stratford, Ontario
Participate in the development of the company’s strategic goals and objectives
Participate in Board training and orientation programs 
Desired Qualifications
The successful candidate must have an established reputation for personal integrity and honesty, and have a demonstrated ability to exercise independent, objective and sound judgement. 
To fulfill the requirements of the Board, we are seeking applicants who can demonstrate:

Proven leadership experience and abilities
Understanding of Board Governance Policies
Experience in telecommunication, distributed energy resource and environmental sustainability services
A general understanding of Finance, Labour Relations, Employment Law, Strategic Business Planning, Risk Management and Business Development
An appreciation for the collective and individual roles and responsibilities of the Directors 
Although all professional backgrounds will be considered, preference will be given to candidates with telecommunications, distributed energy resource and energy management experience. 
Commitment
The term of the position will be four years and meetings are held in Stratford, Ontario. This position comes with a time commitment of quarterly Board Meetings, as well as occasional time devoted to emails and minor follow-up activities outside of meeting times. 
Interested candidates may apply by emailing their resume and cover letter to hr@festivalhydro.com by October 16th, 2020. Please reference “Rhyzome Networks Board of Directors” in the subject line. 
We thank all applicants for their interest but advise only those selected for an interview will be contacted. 
Accommodations are available during all aspects of the recruitment process. Applicants contacted by Human Resources for an interview are asked to make their needs known in advance.
September 24, 2020

E.L.K. Energy Inc. is a Local Distribution Company serving the communities of Belle River, Comber, Cottam, Essex, Harrow and Kingsville. We are currently accepting applications for the positions of:
 
Journeyman Powerline Technician or Apprentice
(2 positions available)

Reporting to the Operations Manager and under the general direction of the Sub-Foreman and/or Leadhand(s). The Journeyman Powerline Technician or Apprentice will be responsible for the maintenance, troubleshooting, and construction of overhead and underground distribution lines. This position is part of the team who constructs, repairs, maintains and performs live line work on overhead/underground electrical distribution lines at voltages of up to 27,600 V.
When deemed to meet the requirements, the incumbent will also be required to perform regular on-call duties on a rotational basis responding to service calls during after-hour periods.
Main or Key Responsibilities

Construct, maintain and perform planned and emergency repairs on the 120 V to 27,600 V overhead and underground electrical distribution systems;
Install poles, conductors, transformers, switching devices, elbows, terminations, splices and provide cable locates using associated equipment as per safe practice guidelines;
Perform electric utility connections and disconnections as requested and required by customer service activity;
Liaise with supervisors and fellow team members to plan major switching operations and construction projects, keeping accurate records of equipment and material use;
Train apprentices, contractors, and oneself in correct and new work techniques and the safe operation of equipment;
Maintain accurate records of equipment, material use, and labour for regular work and trouble calls. Communicate with customers to provide service, ensure satisfaction, and safeguard public safety;
Work with confidence both in situations of high elevation and in confined spaces.
Ability to work independently or as a team member and be able to communicate effectively with team members as required for overhead and underground work;
Perform other duties as assigned. (e.g. meter installations).
The ideal candidate will possess the following minimum attributes, skills and qualifications:

Successful completion of Secondary School Diploma – OSSD or recognized equivalent;
Certified as a Journeyman Powerline Technician through an industry recognized training program or a registered apprentice in the trade. Must be licensed to work in the Province of Ontario;
Journeyman should have a minimum of 5 years’ on-the-job work experience as a Powerline Technician in an electrical distribution environment;
Powerline Technician college diploma (2-year program) considered an asset;
Full certification in the Ontario Utility Work Protection Code considered an asset;
Working knowledge of the Electrical Utility Safety Rules and industry safe work practices;
Working knowledge of the Ontario Occupational Health & Safety Act and pertinent Regulations;
Current certification in First Aid and CPR;
Commitment to safety, teamwork, respect in the workplace and continued improvement of processes and procedures;
Demonstrated mechanical aptitude and solid understanding of basic electrical circuit theory;
Ability to communicate effectively both orally and in writing with demonstrated ability to complete relevant paperwork, journals, logbooks and reports;
Readily available for stand-by duty and shift work;
A level of physical fitness essential to work in a physically demanding environment that includes: heavy lifting, stretching and pulling, climbing to work confidently at heights and/or work in confined spaces in proximity to high voltage energized lines in extreme weather conditions, year-round;
Operate large vehicles and equipment (i.e. bucket truck/material handler, radial boom derrick, reel trailer, pole trailer) from set-up to completion of related jobs including documentation related to circle checks and traffic control;
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, maps, drawings, and procedure manuals;
Working knowledge of Microsoft Office;
Valid Ontario Drivers’ License, Class ‘DZ’, to operate the vehicles handled in this position. Must have an excellent driving record and will need to provide a 3 year drivers record from the Ministry of Transportation prior to the second round of interviews;
A valid Ontario AZ or Restricted AZ driver’s license will be considered an asset.
Qualified applicants may submit their resume to the Chief Financial Officer, Director Stakeholder Relations of E.L.K. Energy Inc. up to and including Friday, October 9, 2020. Please quote Powerline Technician Opening.
Chief Financial Officer, Director Stakeholder Relations
E.L.K. Energy Inc.
172 Forest Avenue
Essex, ON N8M 3E4
or mdanelon@elkenergy.com
 
Resumes submitted electronically will only be accepted in PDF format. Although all applications are appreciated, only those candidates selected for an Interview will be contacted. 
E.L.K. Energy Inc. welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation for any part of the application and hiring process, please advise the Director of Finance and Regulatory Affairs.
September 24, 2020

Line Supervisor
                                                     Chatham, Ontario                                                    
                       
Entegrus Powerlines, progressive company dedicated to providing the highest level of service and a safe and positive work environment, requires a Line Supervisor for its Chatham Operations Centre. This role works in tandem with the Operations leadership team to manage the activities of the operations staff, including sub-foreman, journeymen, RBD operators and apprentices across the Company. 
MAIN RESPONSIBILITIES

Schedule and plan work, assign sub-foremen, assemble crews and equipment to complete approved jobs in an efficient, safe and cost effective manner;
Ensure compliance with all applicable corporate and industry safety policies, procedures and standards;
Work with the Health & Safety Manager to ensure that all staff are properly trained;
Provide ongoing leadership and coaching to the Operations department on, including performance reviews, feedback, assistance with labour relation issues and administration of discipline (if required);
Monitor training and progress of apprentices, including guidance and implementation of improvements as required;
Develop and execute plans for all functions in the department and provide input into the annual budget process;
Work closely with the Engineering department in reviewing and approving technical requirements and construction details of proposed work; provide technical assistance/advice and recommendations as required;
Monitor and review progress of all work on an ongoing basis;
Review and analyze work with the view of improving methods, scheduling, cost efficiencies and customer service;
Coordinate emergency repair and power restoration in accordance with corporate policies/procedures and plans. 
QUALIFICATIONS

Education: Must possess and maintain a Powerline Technician Certificate of Qualification in Ontario. Must possess a Grade 12 Graduation Diploma. A College diploma in a related subject matter area is a definite asset.
Experience: 10 years of experience as a certified Lineman with demonstrated successful leadership experience (e.g. as a sub-foreman or in a supervisory role) for at least 5 years.
Knowledge: Must possess a sound understanding of electrical principles and the operation of the electrical distribution system. Must have thorough knowledge of procedures and equipment needed to complete jobs in a safe and reliable manner, including applicable OH&S, MOL, MOE, ESA, OEB, EUSA rules & regulations. Must have familiarity with scheduling, budgeting and financial reporting, including cost monitoring and containment tools and techniques.
Skills: Must have excellent people skills, including the ability to mentor staff and effectively communicate technical information. Must have an ability to manage disparate opinions and discern when best to seek out consensus or impose decisions. Must have an appreciation of health and safety concerns and the need to balance corporate objectives and employee morale and feedback on an ongoing basis.
Other: Must possess a valid DZ Ontario Driver’s Licence and an acceptable Driver’s Abstract.
The regular hours of work are from 7:30 a.m. until 4:00 p.m., daily. The successful applicant will also be expected to be periodically on-call and available to assist and direct after hour emergencies as required. Periodic travel within the Entegrus service territory to support other operational centres (St. Thomas & Strathroy) is also required. This is a salaried position and includes compensation and benefits in accordance to the company’s non-union benefit program.
All interested candidates should send their resume to:              
Michelle Bechard, HR Generalist
Entegrus Powerlines 
Michelle.Bechard@Entegrus.com          
The closing date for all applications is October 12, 2020. Entegrus is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees.
Should you require accommodations during the recruitment process, please contact Human Resources at 519-352-6300 or Michelle.Bechard@Entegrus.com. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection. We thank all candidates in advance; however, only those candidates selected for an interview will be contacted.
September 24, 2020

 
Project Assistant
KPC Power Electrical Ltd. is a progressive, privately-owned high-voltage electrical contractor located in Ajax, Ontario, Canada.
We specialize in high-voltage substation maintenance, construction, retrofits and wholesale energy-metering services. KPC houses all specialties internally to professionally implement all work, ensuring complete customer satisfaction.
We are dedicated to improving the reliability of each power system we work on, while dramatically reducing unwanted interruptions. Our work focuses primarily on the Utility, Industry and Institutional sectors, industries where stability and reliability of power is extremely critical.
KPC Power Electrical Ltd. is looking for a flexible team player, with a willingness to learn and to contribute to our growing business. The Project Assistant will provide vital support to the Project Management Team with various projects for large, complex and multi-site commercial electrical projects.
Responsibilities:

Assist Project Coordinator with financial documentation including calculating charges, generating invoices and statements for billing purposes
Support the Project Management Team in the coordination of the reporting and scheduling for the Infrared Program
Maintain constant communication with project teams and ensure needs and requests are met responsively
In consultation with Project Coordinator, maintain project documentation using various document management systems for monitoring annual certificate of insurance, quarterly WSIB certificates, regular follow-up on ESA for permits, and ongoing tracking of oil sampling results.
Assist with the regular tracking of field staff hours to ensure payroll deadlines
Work with Health & Safety Coordinator to update health and safety training and records
Assist Project Coordinator with RFIs, RFQs, tender quotations, and other submittals and follow-ups
Perform general office administration duties as required 
Qualifications:

Minimum of 3 years’ of office administration experience (preferred)
Completion of post-secondary education (or equivalent experience) in Office Administration or Project Management
Familiarity with or experience working with commercial electrical projects, trades, or construction environment is a definite asset
Highly proficient with MS Office including Word, Excel and Outlook, experience with MS Project would be beneficial
Previous experience preparing invoices, monthly billings, and purchase orders
Excellent written and verbal communication skills
Superior organization skills, with a strong attention to detail
Demonstrated team player, with the ability to multi-task 
Qualified candidates can submit their resume to: humanresources@kpcpower.com, quoting the position title that you are applying for in the subject line of your email. 
KPC is an equal opportunity employer. We invite you to inform us should you have any accessibility or accommodation needs. Selected candidates must be legally able to work in Canada. We thank all applicants for their interest in this position, however, only qualified candidates selected for an interview will be contacted.
September 24, 2020
 

Electrical Engineering Technologist
Chatham, Ontario
(Internal/External Posting)
                       
Entegrus Powerlines, a progressive company dedicated to providing the highest level of service and a positive work environment, requires an Electrical Engineering Technologist. Reporting to the Manager of Engineering, this position will design, layout and project manage construction projects, as well as liaise with customers to complete new service requests. 
MAIN RESPONSIBILITIES 

Prepare estimates and material list requirements for the construction of overhead and underground electrical facilities;
Prepare contracts and specifications for review and approval by supervisor;
Design electrical and civil works, using approved specifications and standards (including USF standards), where applicable;
Prepare electrical distribution layouts for commercial, industrial and residential customers;
Coordinate work with internal departments, customers, contractors and consultants;
Represent Entegrus at assigned project and construction meetings. Confirm work is done to specifications and is carried out according to all applicable policies and procedures, including Ontario Regulation 22/04;
Collect and record all field and site information for all phases of a project including: surveying, elevations, legal fabric and as built data for GIS;
Research and interpret registry plans, reference plans, plans of survey, draft plans, deeds and easements; and,
Accurately perform underground cable locates as required.
QUALIFICATIONS 

Education: Must have completed a three-year Electrical Technologist Diploma and acquired a CET designation (or be capable of acquiring one within 3 years). Alternatively, a two-year Electrical Technician Diploma in concert with at least 7 years of direct experience designing electrical distribution plant, may be considered.
Experience: A minimum of two years job related experience in the industry is preferred.
Knowledge: Must be proficient with typical office productivity software applications (i.e. MS Office). Proficiency with SPIDAcalc and CAD design software (such as ARC GIS or AutoCad) is considered an asset. Must have a working knowledge of contract law, and applicable industry construction standards and practises.
Skills: Must be detail oriented, work well in teams and be able to discuss technical details with confidence. Must keep excellent records and be adept at constructively interacting (both verbal and written) with other employees. Must have a good understanding of the electrical distribution business and have the technical experience to gauge and appreciate project scope and scale.
Other: Must possess a valid Class G Driver’s Licence and an acceptable driver’s abstract. Must be willing and able to perform periodic after-hours underground cable locates on a rotational basis. 
The successful applicant will be a self-motivated individual with the demonstrated ability to work as a team player and ensure compliance with Occupational Health & Safety Act and Regulations, the IHSA rulebook and company policies and procedures.  
This position is a full-time union position based on the IBEW Collective Agreement. Current hours of work are from 7:30 a.m. until 4:00 p.m., Monday-Friday. The successful applicant must be available to assist with after hour emergencies as required. 
All interested candidates should send their resume to:
               Michelle Bechard, HR Generalist
               Entegrus Powerlines
               Michelle.Bechard@Entegrus.com 
The closing date for all applications is October 12, 2020 at 4:30 p.m. Entegrus is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. 
Should you require accommodations during the recruitment process, please contact Human Resources at 519-352-6300 or Michelle.Bechard@Entegrus.com. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection. We thank all candidates in advance; however, only those candidates selected for an interview will be contacted.
 
September 24, 2020

                                                                                                                        
QUALITY ASSURANCE TECHNOLOGIST
 
ERTH (Holdings) Inc., a wholly-owned subsidiary of ERTH Corporation, has an immediate opening for a Quality Assurance Technologist in our Metering Services Division. ERTH is located in Ingersoll, Ontario, and is looking for an individual with proven experience to join our team. 
This exciting position offers an opportunity to work within a dynamic team and diversified program. The Metering Services Division provides a wide variety of service offerings to utilities, retail and industrial customers in the areas of:

Meter verification as a Measurement Canada-certified, ISO 9001-compliant Accredited Meter Verification (AMV) Program
Wholesale metering as an IESO-registered Meter Service Provider (MSP)
Field services 
As a Quality Assurance Technologist, you will be primarily responsible for the monitoring and maintenance of the AMV Program’s quality management system to ensure compliance with Measurement Canada accreditation requirements. You will also assist in the monitoring and maintenance of the wholesale metering program to ensure compliance with IESO requirements. 
Some key responsibilities include:

Inspect, seal and sign certificates for electricity meters for the AMV program
Monitor the processes and outputs of the AMV program for compliance with regulatory requirements, and document and investigate any non-conformances
Assist in the maintenance of the AMV quality management system, including quality documentation and records, and providing input on new processes and expansions to the program
Oversee the certification and maintenance of test consoles for the AMV program
Monitor, investigate and resolve wholesale metering related issues for the MSP program
Act as a liaison with customers and regulatory body for technical issues and reporting for the AMV and MSP programs
Act as subject matter expert for technical requirements of AMV and MSP programs 
Required skills, qualifications and experience:

College Diploma in Engineering Technology or Engineering Technician with C. Tech designation
At least 5 years’ experience in a related field or knowledge of residential and wholesale metering
Excellent computer skills, particularly Excel and Word
Valid Class G Driver’s License
Experience working in an ISO 9001-certified environment beneficial
Excellent verbal, interpersonal and written communication skills
Excellent problem solving and organizational skills
Detail oriented and adaptable to changing demands with the ability to organize priorities based on deadlines
Able to work well within a team and individually 
Applicants are invited to apply, in confidence, by submitting a resume and cover letter, stating qualifications and work experience by Friday October 9th, 2020 to human_resources@erthcorp.com. 
ERTH offers an excellent compensation package, including a competitive wage, retirement savings program and health care benefits as per our Collective Agreement. 
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, ERTH will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require. 
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
September 22, 2020

CUSTOMER SERVICE REPRESENTATIVE
 
We are looking for a motivated, self-starter, who has a positive attitude with the ability to provide a high level of service to our customers while demonstrating an effective and efficient commitment to the customer service team. This position will provide front line service to the public, in-person and over the phone regarding billing inquiries, payment arrangements and other customer service related questions. The successful candidate will have the ability to effectively deal with people in a professional manner, while complying with Company policies and procedures with respect to relevant legislation and regulations regarding the Electric Industry. 
The successful candidate will have intermediate computer skills, ability to troubleshoot problems, accounting skills and previous office experience multi-tasking in a customer service related position. If you are a highly organized, dedicated individual seeking an opportunity to work in a fast-paced environment, we encourage you to apply. 
CNPI is offering this opportunity with an attractive compensation package. The ideal candidate will have the following minimum qualifications:

Post-Secondary education in Business Administration or in a related discipline from an accredited educational institution.
Must have at least three (3) years’ experience in a customer service related position.
Preference will be given to those candidates with an understanding of the electrical utility industry.
Financial understanding of accounts receivable.
Candidate must have exceptional computer skills - SAP knowledge is considered an asset.
Candidate must have demonstrated knowledge with the Microsoft Office Suite applications.
Ability to take initiative and to work with minimal supervision.
Must hold and maintain a valid Ontario class “G” driver’s license with a clean driving abstract.
The work location is Fort Erie, Ontario, and the position is employed by CNPI. Submit your application to HR@FortisOntario.com by Oct 4, 2020.
Indicate “FE-CSR” on subject line. www.cnpower.com 
We thank all respondents but we will only contact those selected for an interview. FortisOntario is committed to accommodating applicants with disabilities and will provide accommodation when requested.
September 21, 2020

Board of Directors
 
Festival Hydro is seeking an individual to provide leadership abilities as a member of the Board of Directors. We are a progressive utility looking for an incumbent that supports our ongoing commitment to customer and operational excellence.  
Solely owned by the City of Stratford, Festival Hydro is a private electrical distribution company serving 20,000 customers in the areas of Stratford, St. Marys, Seaforth, Hensall, Zurich, Dashwood and Brussels. 
Members of the Board of Directors are responsible for managing risk, reviewing corporate policies and confirming effective systems are in place to ensure the integrity of corporate internal controls. Directors are also accountable for the monitoring and oversight of the organization’s performance goals and ensuring financial accountability.
Primary Obligations

Support the mission and values of Festival Hydro
Prepare for Board decision-making meetings by reviewing all relevant materials prior to each meeting
Attend Board of Directors meetings
Involvement in Board Committees and applicable meetings
Participate in the development of the company’s strategic goals and objectives
Participate in Board training and orientation programs 
Desired Qualifications
The successful candidate must have an established reputation for personal integrity and honesty, and have a demonstrated ability to exercise independent, objective and sound judgement. 
To fulfill the requirements of the Board, we are seeking applicants who can demonstrate:

Proven leadership experience and abilities
Understanding of Board Governance Policies
Knowledge of current public policy issues and government regulation relating to the electrical industry
Professional Engineering experience, preferably within the electricity distribution sector
Knowledge of energy distribution/transmission operations and a general understanding of Finance, Labour Relations, Employment Law, Strategic Business Planning, Risk Management
An appreciation for the collective and individual roles and responsibilities of the Directors 
Although all professional backgrounds will be considered, preference will be given to candidates with professional engineering experience. 
Commitment
The term of the position will be four years and meetings are held in Stratford, Ontario. This position comes with a time commitment of quarterly Board Meetings, as well as occasional time devoted to emails and minor follow-up activities outside of meeting times. 
Interested candidates may apply by emailing their resume and cover letter to hr@festivalhydro.com by October 9, 2020. Please reference “Board of Directors” in the subject line. 
We thank all applicants for their interest but advise only those selected for an interview will be contacted. 
Accommodations are available during all aspects of the recruitment process. Applicants contacted by Human Resources for an interview are asked to make their needs known in advance.
September 18, 2020

12-Month Contract Position

Apprentice Lineperson(s) (2nd Year & Higher)
 
Niagara Peninsula Energy Inc. invites resumes for the 12-month contract position of Apprentice Lineperson(s). This position reports directly to the Operations Supervisor and is responsible for assisting in the construction and maintenance of overhead and underground distribution systems along with complying with all policies, procedures and regulations to ensure personal safety and that of others while performing electrical duties in a crew environment. 
Required qualifications for this position include:

Must have successful completion of an Ontario Secondary School Diploma or equivalent.
Post Secondary School Diploma is preferred.
Electrical Engineering Technician Certificate is an asset.
Must be enrolled in the MEARIE or IHSA Journeyman Powerline Technician Certificate Program with successful completion of second year schooling and is working towards obtaining certification.
Must be willing to meet qualifications and accept full responsibilities of Journeyman Powerline Technician upon certification.
Must have a valid “D” driver’s licence and a “Z” endorsement and be able to obtain an “A” or restricted “A” licence
Experience in the electrical field or completion of electrical courses would be an asset.
Be in good health, and physically fit for linework, and will be required to pass a medical examination.
Must have the flexibility to work possible afternoon shifts.   
The successful applicant must perform regular standby duty and call-outs and must reside within the service area of Niagara Peninsula Energy. The applicant must enjoy working in a team environment and have substantial proficiency in the line trade. 
How to Apply:
Interested and qualified applicants are encouraged to apply, in confidence, by submitting a cover letter and resume by email addressed to: hr@npei.ca no later than 4:30 p.m. on Friday, October 9, 2020.  
We sincerely thank all applicants for their interest in this position; however, due to volume, only those selected for an interview will be contacted. Niagara Peninsula Energy Inc. is an equal opportunity employer and is AODA compliant. If you are selected to participate in the recruitment process for the position to which you have applied and require a disability-related accommodation, please notify the Human Resources Department.

September 17, 2020

Sartor & Associates Inc. has been retained by Entegrus Powerlines Inc. to recruit a Manager of Engineering. The position reports directly to the Director of Engineering and Operations. The position is responsible for managing day-to-day distribution engineering, as well as the implementation, coordination and supervision of all distribution engineering activities. The position will be based at either our Chatham or St. Thomas office as mutually agreed upon and the successful candidate will be required to supervise staff between the two offices. 
BACKGROUND
Entegrus brings electricity, renewable energy and water services to over 58,000 customers in southwestern Ontario, while keeping safety, reliability and efficiency top of mind. Entegrus is owned by the Municipality of Chatham-Kent, the City of St. Thomas, and Corix Energy Inc., and is made up of four subsidiary companies (Entegrus Services Inc., Entegrus Transmission Inc., Entegrus Renewable Energy Inc., Entegrus Powerlines Inc.) each with a role in providing the best possible value and service for our customers:
Entegrus Powerlines Inc. ("EPI") provides safe, sustainable and reliable power to Entegrus customers in the communities of Chatham-Kent, St. Thomas, Strathroy-Caradoc, Mount Brydges, Parkhill, Dutton and Newbury.
Entegrus Strategic Direction
Vision
To be an industry leader in all we do.
Mission
To provide safe, reliable delivery of electricity and related services, in an environmentally and fiscally responsible manner. To provide exceptional service to our customers, support to the communities we serve and rewarding growth opportunities for our employees.
Values
Safety - Safety first in everything we do.
Inspired & Empowered People - Having a workforce of inspired and empowered people who are passionate about their jobs.
Customer & Community Focus - Exceeding the needs of our customers, and the communities we serve, by having a customer and community focus.
Operational Excellence - Achieving operational excellence by always striving for continuous improvement.
Sustainable Growth - Delivering sustainable growth for our stakeholders through wise investments. 
CANDIDATE PROFILE
The Manager of Engineering will be in a critical leadership role. The position will have accountability for the Engineering Team consists of 13 staff which includes Engineering Technologists, Distribution Engineers, Engineering Technicians, Project Planner and an Operations Coordinator. Entegrus has approximately 130 staff across the entire company. 
DUTIES & ACCOUNTABILITIES

Oversee the day-to-day operations of the engineering department, including the approval and preparation of design plans and specifications for the construction and repair of overhead and underground electric power distribution systems;
Review and assess capital cost estimates, including the development of economic considerations for major projects. Establish operating parameters for related equipment;
Work closely with line supervisors and line sub-foremen to review and approve engineering plans, including in-field construction decisions and supervision of tests. Ensure efficient and safe work by employees and contractors;
Manage utility construction projects, including contract administration, schedule coordination, inter-utility coordination and quality control.
Liaise with customers and municipal officials. Provide guidance to customers in applying the company’s Conditions of Service in establishing service requirements. Ensure appropriate engineering standards are consistently applied, including adherence to Distribution System Code and company policies
Monitor compliance with health and safety regulations, as well as other industry regulations, including ESA Standards and Ontario One Call requirements for locates. Ensure successful completion of ESA audits and implementation of procedures for electrical regulation compliance;
Conduct post project analysis and provide recommendations on how the organization can deliver exceptional service to its customers while maintaining a reliable distribution network at an affordable cost;
Prepare frequent detailed internal reports on the goals of the department and project status and progress.
Development and modification of processes, procedures and job aides to increase efficiency and accuracy of the engineering department 
QUALIFICATIONS

Education: A degree in Electrical Engineering with a Professional Engineering License to practice in Ontario
Experience: A minimum of 7 years of engineering work experience, which should include a minimum of 3 years of supervisory experience
Knowledge: (i) extensive knowledge in electrical distribution designs, industry standards, and work practices; (ii) extensive knowledge of the principles and practices of electrical engineering related to utility power distribution systems; (iii) comprehensive understanding of SCADA, GIS and Operations (DC) (i.e. Protection and Control), (iv) strong knowledge and industry of the Occupational Health & Safety Act, as well as associated regulations and best practices, and (v) knowledge of industry rules and regulations (including MOL, MOE, ESA, OEB, and EUSA)
Skills: (i) Excellent interpersonal and communication skills, (ii) strong project management skills, (iii) extensive knowledge in electrical distribution designs, industry standards, and work practices; (iv) strong troubleshooting, problem resolution and engineering skills; (v) proficiency with the Microsoft Office suite of programs (vi) strong time management skills and the ability to handle several large projects and initiatives concurrently. 
KEY ATTRIBUTES & COMPETENCIES

Leadership and ability to drive change. The Manager will need to have a willingness to lead and influence others. An ability to convince others in an honest, respectful and sensitive manner in order to get them to buy-in to organizational objectives.
Teamwork that creates progress common goals. The Manager will need to deliver work through others.     The Manager will need to have the competencies to work together effectively with peers that will have interdependent goals and common values and norms to foster a collaborative environment and drive teams in the same direction.
Communications to build enthusiasm for difficult tasks.   The Manager will need to have the ability to articulate ideas and concepts in a way that influences receiving individuals. An ability to respectfully communicate ideas and information (often technical) in writing to ensure that information and messages are understood and have the desired impact.
Management competency to prioritize goals for multiple groups. The Manager will need to have the competencies to listen accurately and understand unspoken, partly expressed thoughts, feelings and concerns of others. Included in this competency is an emphasis on cross-cultural sensitivity. The Manager will need to foster strong loyalty from direct reports and a willingness to cooperate from other organizational leaders. 
OTHER REQUIREMENTS
This is a full-time, non-union position based on 40 hours per week. Current hours of work are from 7:30 a.m. until 4:00 p.m. (with a 30-minute lunch), Monday-Friday. The successful applicant will also be available for the management on call rotation to supervise after hour emergencies as required. Candidates must possess a valid, unsuspended driver’s licence. 
APPLICATION INFORMATION
To explore this opportunity further, please email your resume (filename - “Last name, First name - CV”), with “Entegrus Manager of Engineering” in the subject line, in confidence to Larry Sartor at larry@sartorandassociates.com and Mark Fukuzawa at mark@sartorandassociates.com. 
It is Entegrus’s policy to comply with all applicable laws and regulations which prohibit unlawful discrimination because of race, religion, creed, colour, national origin, sex, sexual orientation, age, disability or marital status or any other protected class. 
We thank all those that apply for the position, however, only those selected for an interview will be contacted. Thank you for your understanding.
 
 September 17, 2020

OPERATIONS TECHNICIANS - Full-Time and Casual
Location: Mississauga, ON
 
Join the Rodan team – a great place to work in an exciting and innovative industry! That is why we have been recognized as one of Canada’s Top Small and Medium Employers and are the leading provider of metering, distributed energy and energy intelligence solutions in Canada. 
The Operations Technicians will have a unique opportunity of splitting their days between on-site work and general office work, with a focus on on-site field support. Working alongside our Field Technicians, you will experience the intricacies of commercial, industrial and wholesale metering. Rodan is looking for both full-time and casual resources. 
RESPONSIBILITIES:

Fully safety trained 2nd person for on-site Field Technician support
Supporting Field Technicians with administrative tasks including completing seal logs, drawing updates, etc.
Working alone for assigned tasks on-site such as meter change outs, troubleshooting meter communications and downloading metered data
Shipping/receiving, inventory and warehouse management
Test equipment management and re-calibration
Vehicle fleet management
Deliveries and pickup to and from job sites
PPE management and recertification
Other tasks as required 
QUALIFICATIONS:

Post-secondary degree from an accredited college or university in a related technical field, e.g. Electrical Engineering/Technologist/Technician
Solid analytical and problem-solving skills with high attention to detail and accuracy
Excellent verbal and written communication skills
Strong customer service orientation and ability to work in a team environment
Ability to work with minimal supervision
Willing to work a flexible schedule
Proficient with MS Office, particularly Excel, and the ability to learn and operate new software platforms
Strong knowledge of electrical principals, terminology and safety practices
Experience in AutoCAD and related software
Valid Class G Ontario driver’s license and proof of insurance
Rodan offers a highly competitive compensation package including a comprehensive benefits package. 
To apply, please visit us at https://rodanenergy.com/job/operations-technicians-full-time-casual/. 
Rodan Energy is strongly committed to diversity and equality of opportunity. We strive to create an environment that is welcoming and inclusive for everyone. 
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
September 16, 2020

Foreperson / Lead Hand - Power Line Technician 
 
Interested in working at a small utility with a sense of achievement, teamwork and community involvement? Wellington North Power, servicing the urban areas of Arthur, Holstein and Mount Forest, has an immediate opening for a Foreperson / Lead hand, Power Line Technician. The distribution system consists of 44kV sub-transmission, 4.16kV and 8.3kV distribution and six municipal substations. 
The Major Duties in Addition to that of Powerline Technician Include: 

Plan and oversee daily work activities including construction projects, regular maintenance activities, metering and customer service support;
Ensure safe work practices are followed in all activities;
Provide guidance and leadership to fellow staff with respect to work execution;
Ensure project-related documentation including Ontario Regulation 22/04 certificates, material issue sheets, utility work protection code switching orders and safety tailboards are completed;
Oversee fleet and equipment maintenance;
Maintain adequate levels of material in inventory;      
Involvement in capital planning of the distribution system to maintain reliability and safety; and
Other duties as assigned. 
Candidates must have the following minimum qualifications: 

At least 10 years’ experience as qualified Powerline Technician or equivalent;
Demonstrated ability to use all equipment associated with the trade;
Able to read and interpret work orders, construction drawings, verbal and written instructions;
Knowledge of Occupational Health and Safety Act, Electrical Utilities Safety Rules, Ministry of Transportation’s Book 7 and Utility Work Protection Code;
Working knowledge of Ontario Regulation 22/04;
High regard for personal and public safety in a team environment;
Proven verbal and written communication skills with above average computer knowledge;
Readily available for on-call/standby duties and emergency call-out; and
Must hold and maintain a valid “AZ” or “DZ” driver’s license in good standing. 
Qualified applicants are invited to submit their resume by Friday, September 30, 2020 to: 
Wellington North Power Inc.
Attention: Jim Klujber
P.O. Box 359, 290 Queen Street West
Mount Forest ON   N0G 2L0
or
E-mail to jklujber@wellingtonnorthpower.com
Wellington North Power Inc. would like to take this opportunity to thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
September 16, 2020

Regulatory Compliance & Financial Manager
Niagara Peninsula Energy Inc. is seeking a highly qualified individual to join our management team in the position of Regulatory Compliance & Financial Manager. This position reports to the Director of Regulatory Affairs and is responsible for monitoring internal compliance with applicable regulations and ensuring that regulatory reporting requirements are accurate and reported in a timely manner.
The main duties and responsibilities for this position include:

Assist the Director of Regulatory Affairs with the preparation of rate submissions, related projects, analysis and regulatory filings.
Oversee the wholesale settlement process in an advisory capacity to the Director of Regulatory Affairs.
Coordinates and communicates compliance activities in regulatory matters.
Provides technical advice and interpretation of regulatory requirements.  
Prepares and submits IESO settlement forms to settle cost of electricity.
Assists in the preparation of OEB Reports.
Assists with the recording of regulatory assets, variance accounts, and billing entries to ensure compliance with OEB guidelines.
Acts as a liaison between the Customer Service Department, Billing Department and Engineering Department on compliance and accuracy for regulatory filings to ensure adherence to submission guidelines, codes and rules.
Interpret and provide feedback to the Director of Regulatory Affairs on amendments to existing regulations and new regulations.
Analyze Regulatory Variance and Deferral accounts for outstanding balances, billing anomalies, regulatory adjustments and interest calculations.
Prepares and analyzes financial data related to revenue and regulatory accounts.  
Prepares and analyzes monthly unbilled revenue accrual, highlighting trends and investigating causes for variances. 
Required qualifications for this position include:

University Degree in Finance or Accounting.
Requires a professional accounting designation (CPA, CA, CGA, CMA)
Requires 1-3 years business experience
Previous work experience in an electric utility and knowledge OEB codes and regulations is an asset.
Advanced skills in the use of computer software programs for spreadsheets (Excel), word processing and presentation applications, as well as financial accounting database, software and query tools. 
How to Apply: 
Interested and qualified applicants are encouraged to apply, in confidence, by submitting a cover letter and resume by email addressed to: hr@npei.ca no later than 4:30 p.m. on Friday, October 2, 2020.  
We sincerely thank all applicants for their interest in this position; however, due to volume, only those selected for an interview will be contacted. Niagara Peninsula Energy Inc. is an equal opportunity employer and is AODA compliant. If you are selected to participate in the recruitment process for the position to which you have applied and require a disability-related accommodation, please notify the Human Resources Department.

October 16, 2020

ENERGY SALES REPRESENTATIVE


COMPANY
Elexicon Group Inc. (EGI) exists because the status quo in thinking about energy is no longer good enough. Imagine energy as opportunity. We do. Opportunities that make life better for our customers and communities. That builds relationships. That saves a bit more of the world.
Drawing on the best traditions of the electricity distribution companies from which it was born; EGI combines expertise and curiosity to bring creative energy solutions to life. And then we put them at the service of our customers and our community.
EGI is a subsidiary of Elexicon Corporation (formerly Veridian Connections & Whitby Hydro Electric Corporation). 
THE OPPORTUNITY EGI has an opening for an experienced energy sales professional with a proven track record of success in the energy industry. This role is responsible for implementing EGI’s business development strategy in partnership with the senior management team. The role involves generating sales leads and prioritizing opportunities across Canada to help the organization achieve its long-term strategic growth targets. The energy sales representative will be responsible for growing EGI’s customer base through a variety of methods, including target marketing, competitive analysis, and providing value-added energy products, services, and recommendations. This position will provide dynamic energy solutions to stay at the forefront of technology and innovation. 
RESPONSIBILITIES

Service new accounts, obtains purchase orders, and establishes new accounts by planning and organizing a daily work schedule to conduct sales calls on existing and potential energy clients;
Monitor, coordinate and lead sales activities achieving agreed upon sales targets;
Focuses sales efforts by studying existing and potential new market opportunities while identifying and managing risks;
Support operations to maintain strategic relations with existing clients;
Lead, assist and develop proposals with the support of internal and external resources;
Prepares sales presentations to present to stakeholders and prospective clients;
Recommends changes in products, services, and policy by evaluating results and competitive developments to stay at the forefront of innovation;
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies;
Keeps management informed by submitting activity-based reports, such as new opportunities, closed leads, and monthly and annual sales forecasts; through CRM tools.
Leads/support contract negotiations 
EXPERIENCE

Minimum of 5 years’ experience selling in the electricity sector with a demonstrable track record in selling Business to Business energy solutions;
Experience in selling renewable energy projects, Energy Storage, EPC services, and/or other energy services;
Has an established network within the senior management of commercial and industrial organizations and enterprise type customers relevant to EGI’s future business growth;
Proven track record of generating and closing sales opportunities
Demonstrated capability to manage the bid and negotiation process for contracts;
Knowledgeable of the Ontario electricity market and shift to a lower-carbon economy;
Has well-developed lead generation, negotiation and closing skills;
Outstanding communication skills both written and verbal;
Sophisticated networker and influencer;
Excellent written, oral and presentation skills;
Proposal development skills.
Have knowledge and experience with Microsoft CRM or similar tools.
PERSONAL CHARACTERISTICS

An individual of unquestionable integrity, modesty, and creditability who has demonstrated high moral and ethical behavior;
High energy and passion for sales;
Must be a self-motivated and results-driven and collaborative team player;
Have an objective and flexible approach to decision-making with the ability to quickly identify the benefits and risks of various strategies and alternatives;
Uses practical communication skills, influence strategies with compelling messages to inspire and motivate others;
Patience and ability to maintain composure, effectiveness, and flexibility under pressure;
Committed to the highest standards of professional and personal behavior.
EDUCATION / CERTIFICATIONS

Undergraduate degree in engineering, business or related fields is preferred. 
LOCATION

The position is initially based in Whitby, Ontario 
REPORTING RELATIONSHIP
Title: Energy Sales Representative Reports to: Manager of Business Development Direct reports: None 
Interested and qualified applicants are encouraged to submit their resume to hr@elexiconenergy.com by October 2, 2020. Please quote the position title that you are applying for in the subject line of your email. Applicants, please note that accommodations can be provided upon request. Only the candidates who meet the qualifications and experience for the position will be contacted for an interview. We thank you for your interest in Elexicon Group.
September 16, 2020

Sartor & Associates has been retained by the Board of Directors of Elexicon Group Inc., located in Whitby, ON, to recruit a dynamic, strategic, and visionary leader as President & Chief Executive Officer to steer their organization to the next phase of its development through continued growth and evolution in a changing environment. 
BACKGROUND
In 2018, following an extensive evaluation and community engagement process, Whitby Hydro Energy Corporation and Veridian Corporation moved forward with a proposal to merge. The merger created Elexicon Corporation, a holding company 100 per cent owned by 5 municipal shareholders: the Town of Whitby, the City of Pickering, the Town of Ajax, the Municipality of Clarington and the City of Belleville. Elexicon Corporation consists of two wholly owned subsidiary operating companies: Elexicon Energy Inc. and Elexicon Group Inc. 
Elexicon Energy Inc. is a regulated electricity distribution company that delivers electricity to approximately 169,000 homes and businesses located in ten municipalities in east-central Ontario. 
Elexicon Group Inc. is a non-regulated energy services business offering energy management and procurement consulting services, combined heat and power solutions, and specialty metering. The company is focused on both organic growth and expanding the business through merger and acquisition opportunities. 
Mission - Imagine energy as opportunity. 
Vision - Be the partner that makes energy management better for business and consumers and saves a bit more of the world. 
THE POSITION
Reporting to the Board, the President & Chief Executive Officer (CEO) of Elexicon Group Inc. will have the responsibility for increasing revenues, profitability, and shareholder value over time. The CEO will thrive in a business development environment, both in evaluating the current business and working with the Board to create a strategy for identifying, evaluating, and implementing new business opportunities and relationships. 
The CEO will have responsibility for developing and executing on the strategy, building out the team, resources and funding to deliver exponential growth and higher margins in the business, leveraging the existing foundational components. 
The CEO will be responsible for managing both current and future lines of business. Current lines of business include:

Electric Vehicle Charging
Rooftop Solar PV
Combined-heat-and-power Construction and Maintenance
Specialty Metering
Energy Consulting Services
Engineering, procurement, and construction (EPC) of Substation, Power Generation, and Energy Storage Projects 
CANDIDATE PROFILE
The new CEO will be challenged to demonstrate sound leadership and strategic expertise to articulate and advance the company’s vision, mission and objectives. This position is responsible for the effective long-term delivery of financial, operational, safety, customer, community and government key results.  
The CEO must be a strategic and innovative leader who will quickly earn credibility in the eyes of the Board, staff, and key stakeholders. The new CEO will be a driven, passionate, visionary leader that has a decisive management style and excels at relationship-building. The new CEO will bring a successful track record of new business development, cultural change management at a senior leadership level. Future success will be dependent on financial and business acumen, strong interpersonal skills, and an entrepreneurial spirit.  
DUTIES & ACCOUNTABILITIES

For consideration and approval by the BOD, oversee the planning, development and implementation of the annual operating plan to establish overall direction and priorities for both short and long range goal setting and growth
Set a clear direction for the business. Where this direction is articulated in a clear purpose, vision, mission, values, and strategy.   Set strategic goals, and guiding principles that will be key to decision making at Elexicon Group Inc.
Fully accountable for the P&L of the business
Oversee the planning, development and implementation of the annual marketing plan to establish overall marketing priorities for long range planning for the Corporation
Analyze Elexicon Group’s competitors and identify opportunities for growth in the market plan. Identify, cultivate, and establish partnership agreements with key strategic partners based on this analysis.
Evaluate acquisition opportunities as appropriate to grow business and increase profitability
Direct and manage the Elexicon Group Inc. lines of business, including developing goals and objectives while ensuring efficient utilization of the human and financial resources to achieve established performance objectives.
Develop and clearly articulate compelling business cases for new products, business/sales models, and manage their implementation within established time frames
Manage complex contract negotiations and work with legal counsel as required
Oversee and deliver, with the assistance of the finance staff, the corporate budget presentation to the Board of Directors
Ensure the financial stability of the Corporation through the preparation of forecasts, including monthly and quarterly reports regarding clients, business financial performance, and department budgets to ensure focus on profitability and managing deviations away from same,
Coordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
Coach, empower and measure functional teams to achieve peak performance and meet corporate objectives
Building on a well-established client list, effectively prospect, build client relationships, generate leads, and engage clients in meaningful dialogue about incremental opportunities
Closely monitor intelligence about clients, client industries and/or markets, and upcoming contracts and RFPs
Monitor and assess competitor activities in the market in order to appraise and speculate with regard to their positions on competitive proposals 
QUALIFICATIONS

An entrepreneurial thinker with over 10 years of professional experience with a minimum five years at a senior leadership level
A track record of success in leading an entrepreneurial organization, with demonstrated experience in new business development, joint-ventures, new business acquisitions and delivering sustained value creation.
Demonstrated success in building businesses from an early stage in a rapidly evolving industry
Experienced in developing strategic plans, budgeting, sales, business development, and strategic partnerships and the processes to implement.
Demonstrated financial acumen, able to understand, interpret financial statements, and fiscal regulations
Experience working with Boards of Directors
Executive level interpersonal, oral, and written communication, public speaking and presentation skills
Strong operational and general management experience – preferably coming from energy services industries or an industry with similar customers
Sound organizational and time management skills.
Collaborative, able to forge strong, effective working relationships, both internally and externally.
Credible and trustworthy; earns respect of his/her team
Capable of leading, directing, and motivating staff and deep experience with managing performance, developing Pragmatic with trust in his/her instincts and able to take risks
Ability to travel as needed
Possession of a post-graduate level degree from a recognized university in a related professional discipline; OR a combination of education, training and experience deemed to be equivalent 
KEY ATTRIBUTES & COMPETENCIES
Transformational and Strategic Leadership
Confidently builds and develops teams, fosters a respectful and ethical work environment, mobilizes the workforce and champions and delegates courses of action towards the achievement of the strategy and vision of the enterprise through the creation and prioritization of corporate goals.
Visioning and Alignment
Shapes a compelling and inspired vision and strategy for the enterprise and generates commitment and alignment of all aspects of the business and its people with the strategy and vision.
Political Savvy
Knows, understands and operates sensitively and effectively within the political structures and climates, strategically influencing outcomes.
Business Sense
Understands and uses the workings, structure, climate and culture of the enterprise and the industry to achieve business and growth outcomes.
Financial Acumen
Uses understanding of financial information to make business decisions, maximize value, and maintain financial health of the enterprise.
Relationship and Network Building
Seeks and builds alliances, maintains effective relationships, communicates in a compelling and articulate manner instilling commitment, and fosters open respectful two-way communication channels, internally and externally, to further the strategy and vision of the enterprise.
Decision Making
Analyses and synthesizes information to understand issues, identify options, and make appropriate, realistic and timely decisions based on consideration of the available facts and alternatives and sound calculation of risks.
Negotiation
Actively listens for underlying nuances and messages and uses persuasion to build consensus, manage and/or resolve conflicts, and reach mutually agreeable outcomes.
Resilience
Remains energized, positive, and focused in the face of ambiguity, change or strenuous demands. 
APPLICATION INFORMATION
To explore this opportunity further, please email your resume (filename - “Last name, First name - CV”), with “Elexicon Group CEO” in the subject line, in confidence to Larry Sartor at larry@sartorandassociates.com and Mark Fukuzawa at mark@sartorandassociates.com. 
It is Elexicon Group’s policy to comply with all applicable laws and regulations which prohibit unlawful discrimination because of race, religion, creed, colour, national origin, sex, sexual orientation, age, disability or marital status or any other protected class. 
We thank all those that apply for the position, however, only those selected for an interview will be contacted. Thank you for your understanding.

September 16, 2020

Director, Customer Care
GTA
We are proud and excited to have been selected to partner with Alectra Utilities to source a Director, Customer Care. 
Alectra Utilities Corporation is a subsidiary of Alectra Inc. and serves approximately one million homes and businesses across an 1,800 square kilometer service territory comprising 17 communities including Alliston, Aurora, Barrie, Beeton, Brampton, Bradford, Guelph, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, Rockwood, St. Catharines, Thornton, Tottenham and Vaughan. The Alectra family of companies includes Alectra Inc. (Mississauga), Alectra Utilities Corporation (Hamilton) and Alectra Energy Solutions (Vaughan).
With their core values of Safety, Respect, Customer Focus, Excellence and Innovation; Alectra Utilities employs bright, energetic and customer-focused people who help bring their exciting mission as a new industry-leading electricity distribution and renewable energy company to life. Alectra Utilities embraces diversity and offers a culture that fosters inclusion and respect. Alectra supports continuous personal evolution of its employees with ongoing investment in human capital. This is a pivotal time to join this employer of choice.
POSITION FOCUS:
The Director, Customer Care provides direction and leadership to all aspects of Customer Care including: Contact Centers, Digital Transactions, New Connections and Key Account Management. This position develops, directs and enhances the customer care activities through the delivery of high performance, quality services to continuously improve the customer experience.
ACCOUNTABILITIES:

Plans, manage and lead the Customer Care functions, including Contact Centers, Digital Transactions, New Connections and Key Account Management
As a key contributor, supports customer service organizational transformation and visioning activities
Provides stakeholder and key account relationship management
Ensures departmental processes are in accordance with relevant Ontario Energy Board (OEB) and Provincial regulation and legislation
Leads the development of customer communications and key messages for staff in coordination with Corporate Communications related to key corporate initiatives including; customer engagement channel and technology enhancements, rates and regulatory changes, power outage communications, service delivery related events, customer satisfaction measures and key account programs
Leads industry Customer Advisory Group activities and customer feedback processes
Leads and develops annual continuous improvement plans based on input and feedback obtained to enhance the customer experience
Manages the continuous improvement in customer experience by maximizing the use of current technology and assessing business requirements to respond to industry pressures and improve digital (omni channel) interactions, improve call flow and response times
Develops and manages quality control checks for service levels across all customer engagement channels and takes action to ensure that performance is consistent with service level agreements with affiliates as well as 3rd party contracts and are managed within a defined budget
Responds to high-level concerns, disputes or issues from stakeholder groups including customers, Ontario Energy Board, Ministry of Energy, Municipal Councilors, etc.
Ensures telephone accessibility, telephone call abandon rate and written response to inquiries meet the Service Quality Indicator requirements of the OEB and are reported accurately
Files SQI reporting of Connection of New Services, Appointment Scheduling, Appointments Met, Rescheduling of a Missed Appointment
Supports the protection of utility interests including property damage claims and associated legal action defense management
Ensures operating procedures and documentation are in place to provide key support to the corporate Electrical Emergency Preparedness Plan’s Administration Coordinator to ensure effective channels of communications are established to customers, staff, management, stakeholders, media and outside agencies including the responsibility for establishing Emergency Contact Centre operations
Provides overall people leadership and direction through coaching, development, performance management and resource planning
Translates organization strategy into annual business plans and budgets and manages resources accordingly
Oversees department projects and key initiatives to ensure quality and timely completion within budget
Recommends and implements new or enhanced policies, procedures and processes to improve operational effectiveness
Ensures compliance to legislative, regulatory and Health & Safety policies, procedures and standards
Exceptional people leadership and development, exercise good judgment and be results-driven
Cultural awareness and ability to lead change
LEADERSHIP COMPETENCIES:

Makes Effective Decisions: Ability to make informed, inclusive and timely decisions that positively impact the company
Change Management: Able to effectively manage through complex, volatility, ambiguity and uncertainty in the business landscape of today.
Builds commitment to Company/Department Vision: Ability to effectively communicate the department/firm vision, values, and goals, and to build a shared commitment to her/his achievement.
Develops Others: Ability and desire to provide feedback and coach others to produce sustained levels of successful performance and maximize potential.
Acts Strategically (Planning): Capacity to formulate strategies, to translate strategies into business plans, and to implement actions to achieve business objectives. 
Innovation - Displays original thinking and creativity; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
 QUALIFICATIONS:

8+ years in an executive customer experience role, with superior working knowledge and experience with current customer contact management strategies (including work from home modeling and digital transformation) technologies, digital and telephony applications and systems, including work force and resource utilization tools and Key Performance measures
An aptitude for Change Management with a proven history of success leading organizational transformation.
Excellent understanding and related experience in customer relationship, issue/dispute resolution, shareholder, stakeholder, and key account management
Degree in business administration or a related discipline
Professional designation (CPA, MBA) is a definite asset
Thorough understanding of the electricity industry with experience in dealing with the OEB, IESO, Municipal Governments, industry stakeholder groups and corporate industry
Extensive knowledge of Customer Care functions, including Billing and Collection processes and Customer Information Systems
Understanding of the applicable laws, codes, regulations and reporting requirements in a regulated utility
Proficiency in MS Office application and knowledge of Oracle CC&B and J.D. Edwards Enterprise One Financials and CRM tools is a definite asset
Excellent verbal and written communication skills
Previous success examples of managing through change and evolution of the business and industry 
Interested candidates please email your resume in confidence to Sandra Gomes at sgomes@psgleadership.com
September 11, 2020

Supervisor, Operations
 
Espanola Regional Hydro Distribution Corporation (ERHDC) aims to be the "best in the class" in energy delivery for customers located within the Towns of Espanola, Massey and Webbwood. 
ERHDC is seeking a new member of the management team for the position of Supervisor, Operations located in town of Espanola, Ontario. The ideal candidate is a self-starter with a diligent work ethic and someone who would flourish in a leadership role in the operations of a small organization. 
The Supervisor, Operations will be primarily responsible to:

Coordinate and manage operations, maintenance and construction of electrical distribution systems and streetlighting under the control of ERHDC through safe, efficient, and effective deployment of available resources;
Conduct a variety of activities to deploy available staff and equipment required to maintain, operate and construct electrical distribution facilities including Stations, Metering and Line Operations;
Provide for overall development and training of staff;
Monitor health and safety compliance through workplace inspections and crew visits, and initiates corrective action, in conjunction with the Department Manager and the Manager, Safety & Operations Support
Establish priorities, schedule availability of staff and ensure accurate payroll time and material reporting;
Assess short/long term plans in order to assist in the development of annual and long-term budgets;
Coordinate and interacts with external agencies and authorities to organize and carry out work activities;
Procure materials and services; and
Ensures compliance with regulations, policies and health and safety procedures and appropriate work methods. 
Qualifications: 

Post-secondary diploma in Electrical Engineering Technology or related discipline;
A minimum of 10 years’ experience in electrical distribution operations, preferably in a utility environment;
Must hold and maintain a valid MEA or EUSA Powerline Technician Certificate or equivalent consistent with industry standards;
Must obtain and maintain a Master Electrician Certification as recognized under Reg. 570/05 within the LDC’s required time period;
Sound knowledge of and demonstrated experience in electrical distribution operations, maintenance and construction;
Strong knowledge of related legislation, codes, standards and practices;
Strong interpersonal, organizational, time management, and oral/written communication skills;
Demonstrated ability to exercise sound judgment in decision making;
Ability to motivate and lead change through the use of team leadership skills;
Strong understanding of project management principles;
Well-developed analytical, organizational, and technical skills;
Strong working knowledge of Microsoft Office Applications and work management systems;
Ability to work for prolonged periods of time and to be on-call for after hour emergencies on a scheduled basis;
Be available for out-of-town assignments that require overnight stays; and
Must hold and maintain a valid Class DZ Ontario driver’s license. 
How to Apply: 
Resumes stating qualifications and experience will be accepted until September 30, 2020 and submitted by email to hr@ssmpuc.com. 
Espanola Regional Hydro Distribution Corporation (ERHDC) is an equal opportunity employer.

September 11, 2020

On April 1, 2019, Veridian Connections and Whitby Hydro Electric Corporation merged to form Elexicon Energy. The company serves more than 162,000 residential and business customers in parts of Durham Region and beyond. If you are looking for an exciting opportunity in our powerful industry, consider joining our growing team of dedicated and enthusiastic employees. We are currently recruiting for the position of:
 
CUSTOMER CARE REPRESENTATIVE PART TIME
 
Reporting to the Manager, Customer Care your responsibilities will include:
DUTIES & RESPONSIBILITIES

Respond to all customer inquiries within Customer Experience time and service quality guidelines (i.e., telephone, written correspondence, etc.).
Perform Credits and Collection functions in a timely and empathetic manner and in accordance with internally established policies and procedures and government regulations.
Perform Billing and Retailer Relations functions in accordance with internally established policies and procedures and government regulations.
Liaise with internal staff and external contacts as required (i.e. field staff, lawyers, contractors, government agencies, etc.).
Inform Department supervisor of any/all issues related to maintaining optimum customer satisfaction as well as internal department harmony and work effectiveness.
Coordinate and schedule the work activities of Customer Experience field staff and contractors.
Gather, update and file all information on new and existing customers for the customer database and enter this data as it becomes available. (I.e. I-Docs, File Nexus, paper files, etc.).
Collect and process deposits and contracts for new and existing customers and process funds.
QUALIFICATIONS & SKILLS

Grade 12 or equivalent.
3 to 5 years relevant experience.
Proficient in Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook, etc.).
Demonstrated ability to work independently as well as part of a team in a fast-paced work environment.
Demonstrated ability to deal effectively with customers in a variety of interactions (i.e., empathy skills, negotiating skills, personal resilience and flexibility, etc.).
Strong organizational skills.
Interested and qualified applicants are encouraged to submit their resume to hr@elexiconenergy.com by September 24, 2020. Please quote position title that you are applying for in the subject line of your email. Applicants, please note that accommodations can be provided upon request. Only the candidates who meet the qualifications and experience for the position will be contacted for an interview. We thank you for your interest in Elexicon Energy Inc.
September 9, 2020